Swiss Chalet

3 ratings
$$ • Restaurant
33% of 3 votes say it's celiac friendly
24398 Woodbine Ave
Keswick, ON L4P 3E9, Canada

Top Reviews


Overall Rating

Review


I have read a few comments sharing that Swiss Chalet Ribs are Gluten Free... Please note *** RIBS ARE NOT Gluten Free. There is a RUB applied to the Ribs that has WHEAT in it. (The BBQ Sauce is also not confirmed GF).

According to Managers I've spoken to, Chicken Dinners can be made GF provided you ORDER IT as such, make sure to ask that NO BUN IS PUT INSIDE the dinner container. Chalet Sauce is fine, it's Gluten Free according to Management, and if you order FRIES, YOU MUST SPECIFICALLY ASK FOR THEM TO BE COOKED IN A SEPARATE FRYER.

Hope this helps! :)

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 7 months ago read full review

Not celiac

Overall Rating

Review


I was hopeful this restaurant was a safe place to eat from the last review but unfortunately I was wrong. Our server at first had no idea if they had anything gluten free. She nicely asked the kitchen who was not too sure themselves. From the Swiss chalet website I knew that the chicken and chalet sauce, ribs and garden salad and house dressing were gluten free and the fries were cooked in a separate fryer. She was not sure about any of that when I asked but she did come back from the kitchen saying that they had unfortunately fried other gluten items in the same fryer so I had to stay away from the fries. I ate the chicken, ribs, chalet sauce and salad. Unfortunately I can now say that I became extremely ill and am now dealing with horrible glutening.

Celiac friendly?

No

Updated 1 year ago read full review

Celiac

Overall Rating

Review


The rotisserie chicken, ribs, house salad and house dressing are gluten free. Fries are done in a dedicated fryer and the chalet sauce is gf too. **Make sure to let them know not to put a bun on your plate!

Celiac friendly?

Yes

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Allergen List

Categories

  • Restaurant

Photos


Rib Dinner
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Reviews of this Chain

Celiac

Overall Rating

Review


**NOTE: DEDICATED FRYER ONLY USED UPON REQUEST.** We regularly order from this Swiss Chalet and have never had any issues. A dedicated fryer is available for french fries, but only upon request. We call ahead and they always accommodate, which is greatly appreciated. Quarter chicken with fries is my go to! No roll, of course.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Not celiac

Overall Rating

Review


Waitress informed us that they have never had a dedicated frier for their fries, and as such they are not Gluten-Free.

Not celiac

Overall Rating

Review


So sad to learn this location no longer has a dedicated fryer for their fries. With more and more people going GF, I was surprised that they had one but have now removed it.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Dedicated fryer for the fries! :)

Celiac

Overall Rating

Review


They have a gluten free fryer and are knowledgeable about what has gluten in it. The chalet sauce is gluten free, but the gravy is not.

Any chicken dinner can be made gf, just ask for no bun and the gf fryer if you want fries. Always a good, delicious, affordable option.

They always warn you the gf fryer may take longer to heat up, but we have always gotten our food in 10 minutes or less.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info