ORDER ONLINE
I have eaten here three times. First two, I ordered online (tacos, bowl & chips/salsa) and had zero issues. I was able to specify “allergy” and “corn tortillas” on my order.
Yesterday was a different experience. I went at 330 when I figured the lunch rush would be over and it would be quiet so I’d order in person. Bad idea. The person taking my order was distracted along with being on the phone too. She put “no flour tortilla” on two of the tacos and “no flour pita” and “no flour tortilla” on a third. I questioned that I needed corn bc of an allergy and she said this was the option in the register. When I got the order, the one taco was on a flour pita. I asked them to remake it and specified it needed to be from scratch, that they couldn’t just replace the base. I tried to watch the line to make sure, but of course someone got in the way part-way through. I inspected the taco for a good minute before eating, questioned myself, and decided to dive in because it was the one I went to the restaurant for (shrimp taco). Four hours later, I paid the price of celiac cross-contamination 😭. I know when I’ve eaten something with gluten in it vs cc and this was cc (I assume they kept the same taco stuff). It’s all on me for eating it.
I will be back but will ALWAYS order online, even when eating there. Lines are long so will save time too.
— Somewhat
— Most/All
— Excellent