Every time we’ve eaten in the restaurant, we’ve had a really great experience with the kitchen staff be cognizant of a gluten allergy and proper precautions.
I did recently have a bad experience with the restaurant where we had a pick up order during a busy day (right at a holiday) and had requested the entire order to be gluten free and we were given flour tortillas. This made me nervous that the rest of the order wasn’t prepared gluten free. When I called to ask about this, the person who answered the phone said the kitchen staff was too busy to answer questions since the restaurant was busy due to the holiday. When I pressed the issue saying that there was an allergy and I needed to know if the food was prepared with this in mind, the girl on the phone left for about 30 seconds and then got back on and said that they rung it up as gluten free so the kitchen staff “should have” made to gluten free.
It’s certainly made me weary of this location. I think I will stick to eating in the restaurant & avoid busy times.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent