I thought this place was safe for celiacs but it is not! Previously I have either told them I have celiac disease or a gluten/wheat-allergy. They even called down the line for everyone to change their gloves. Last time I went though, the chef called me up (after I’d already placed my order) and informed me that all their proteins are grilled on the same grill as their bread. So every protein is cross-contaminated. This is quite unfortunate because their chicken is so good. So celiacs be warned... don’t go here if you want protein!
The food was good but cross contamination is rampant at this busy lunch establishment. I've eaten here twice and got glutened one of the times, even though I gave them detailed instructions. I don't risk it anymore.
I was really excited to try this place. However, I never got past the ordering phase. After 3 nebulous and frustrating conversations with the cashier, the chef, and the kitchen manager, it was clear to me that they had no idea what ingredients contain gluten and no idea what was in their food. It was upsetting, and I left so disappointed. I would rate them a zero if I could.
I am a gluten free dairy free celiac. They took my concerns seriously, changed their gloves and were very helpful. I had a salad with steak. I am very sensitive to cross contamination and I had no issues.
While they have lots of GF options, and they mark the order with an allergy alert, the line isn’t very good about changing gloves and there is a risk of cross-contamination from the meat slicer as they also handle and cut the sandwiches
Their menu has items with gluten marked and they ask if you want bread. I have other allergies besides gluten, we called before and they were willing to accommodate by making me a separate batch! We never said when we were coming but when we showed up they remembered the call and all my allergies. They marked the order and when we paid they repeated the allergies. They were very kind and considerate!
Love this restaurant. Food is delicious and everyone in my family gets something they really like. When we told the chef my son had celiac he got out all fresh cutting boards to avoid cross contamination. Update: after thinking about it the chef remembered that the steak was grilled on the same grill as the bread. He personally grilled a new piece of steak in a pan to avoid cross contamination.
I've eaten at other Tender Green locations and have yet to get sick so was very excited when this restaurant opened in the South Bay. Fresh food and knowledgeable staff, although not a gluten-free facility, they will help in selecting items on their menu that is gluten free. Delicious!
I was very disappointed in this restaurant today. My husband and I are just beginning our Gluten Free journey and figured this would be a great healthy choice for lunch. They not only didn't have a gluten free menu, but items on the menu were not labeled as such nor were the staff helpful when selecting items that were gluten free. Their response was simply "I think most of it is gluten free". That means nothing to someone that needs a meal that is completely free of gluten. After finally deciding on a chicken dish with mixed vegetables and a side salad and specifically requesting no croutons be added and assured it didn't come with it, when our meals came a large slice of toasted bread was placed on top of our meal. Ugh! You'd think after asking every question under the sun about what would be best to order they would have eliminated the bread knowing our concerns and restrictions. This was our first and last time. Celiacs beware... Best to not take the chance.
Check out their menu online -- they provide full allergen information. I often get the chicken cobb or tuna nicoise salads ... but make sure to ask for no crostini! The default, of course, is to include the bread.
Staff was very knowledgable about cross contamination and substations for items that contain gluten. Staff changed their gloves and prepared food items where gluten had not been present!
I tried Tender Greens today and was a little nervous because of previous reviews. I must say I'm severe celiac and I had NO ISSUES eating here. The manager was so careful about the cross contamination. When I placed my order he made sure everything was clean and monitored the staff. I will definitely be back
I talked to the chef and the su chef (not sure I spelled that right) and they were both very good at making suggestions when I told them I had Celiacs. Still, there was bread on my salad when it came out. So I'm giving them a thumbs down.
Tender Greens is not Gluten Free friendly for any one with Celiacs. They are not knowledgeable about gluten free food safety. They cross contaminate all over the place. They cut the meat and chicken same place as they cut bread. They put bread on my salad after I told them I am gluten free and have celiacs. They cook the chicken and meat on same grill as they toast the bread. They are not knowledgeable or careful. The manager just didn't care about being safe. I did get sick here. Will never eat there again. Not Gluten free and should not be advertised as so.
Someone reviewed here and said everything is GF except the sandwiches. Absolutely not true and I didn't find the staff knowledgeable and careful. Ordered a Thai chicken salad. Was originally told everything was fine as long as they took off the fried wontons. Waited 10 minutes and then was told the dressing had soy sauce which wasn't GF. So they picked another dressing that was GF and delivered the salad with wontons. They remade it quickly, but just didn't seem organized around GF eating.
Everything is gluten free but the bread so avoid the sandwiches. Cafeteria style, fresh, local, organic pick your protein and have it on a plate with Yukon mashies and a salad, or choose a big or small salad or any of their soups or daily specials! Dressings are gluten free, some deserts too. Something for everyone and you can't find better pricing! Great atmosphere, friendly staff.