Texas Roadhouse

This was my second visit here since my celiac diagnosis. I ordered the grilled shrimp both times. The first visit a manager came out and explained their process and asked if that would be acceptable. It included using a pan instead of placing on the grill to avoid cross contamination. Also, she said the seasoning would not be used as it was not gluten free, but I would be provided with some garlic butter to dip them in. All was good. The second visit was for my daughter's birthday and it was a horrible experience. I ordered the exact same meal and explained my needs. The waitress had no education on food allergies. I explained THEIR process to her, including no seasoning, no rice, and cooked on pan instead of grill (as explained by the previous manager) and asked that the kitchen be told this was a true gluten allergy. The shrimp came out covered in the seasoning. When I questioned the guy serving the food, the waitress interrupted letting me know she spoke to a manager and they don't cook things any different for gluten allergies and they just consider it "gluten friendly." Unacceptable! After explaining the situation again, she said she would have it cooked again without the seasoning. After everyone was done eating, I still hadn't received my food. Asked the waitress to put it in a to go box when they did have it ready and it was another 15 minutes before it came. We had even paid already! I was starving so I ate the food on the way home, but I may pay for it later. I have zero confidence in the way it was prepared. Go elsewhere!

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Both times I ate here, our servers did not know what gluten allergy meant or what gluten is. They were kind and communicated with their manager and kitchen staff to assure me of what was safe and that my food would be cooked safely. The rice here is not gluten-free.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The Gluten Free menu is small but has protein, veggies, and salad.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for dinner
• Good for keto
• Good for lunch
• Good selection of healthy options

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for takeout
• Offers delivery
• Offers online ordering

Nice to have a separate menu with suggestions

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options