Manager came out and discussed with me how she could make the most gluten free meal possible. While she could not guarantee no cross-contamination, she was very helpful in getting me an unseasoned piece of chicken to cook on the grill and explained which sides would be safest (house salad).
Management came and arranged for me to have 100% gluten free meal.
Our son was recently diagnosed with celiac. we went here completely forgetting about him not being able to have gluten until it was time to order. the waitress was super knowlageable about the difference between celiac and gluten intolerant. she let us know that they cannot guarantee that there won't be any cross contamination, but she will notify the cooks. she did tell us that they do have a separate fryier and recommended some items.
The items on this menu (if ordered as directed*) are prepared to be “gluten friendly.” However, these items are not necessarily gluten free. Because most Texas Roadhouse dishes are made from scratch, cross-contact with allergens can occur. If you are gluten sensitive, we recommend you review the list of suggested menu items** with a qualified medical professional prior to consumption.
small menu but manager came over double checked order and was very attentive to the allergy. my husvand never gets sick!
Great place for your basic meat and potato. I've eaten at these restaurants before without issues. Fun atmosphere if you like country music. My favorite part is always the peanuts on the table. Menus are at the table as well and you need to ask for the gluten free menu.
Although this establishment claims to be Gluten Free friendly...I beg to differ. The waitress was rude and acted like I needed a miracle preformed. My options were 2-3 items...no exceptions were made to accommodate my allergy. I ordered the salmon and it was a very expensive piece of over cooked, dry taken out of the freezer piece of fish...yuck!!
Love coming here for a nice steak with a loaded baked potato. The waiter will send over manger to take order for someone with allergy. Cooked my steak in oven with salt and pepper very delicious.
Not many options and do not trust the gluten free menu. I think they may have gotten rid of it. Don't eat the marinades, seasoning, or salad dressings at all. But, if you find yourself here in a pinch, I always order the sirloin with no seasoning, the baked potato with sour cream not rolled in grease, and a side salad with no croutons and no dressing. I have been fine multiple times ordering that meal. I cannot eat their dressings or the mixed veggies or green beans. I had reactions after those times. It is definitely not celiac friendly and staff are not very knowledgable but they try. That said, I have never had a reaction after sticking to the basics above.
When I asked for GF menu, the server winced and said we're not really safe for people with Gluten allergy. Told him that I just wanted a steak, baked potato and green beans with no seasoning on them. I got glutened anyway. :( Will not be coming back again but I appreciate the server's warning though.
Terrible communication, called ahead the manager said fries were gf, the manager at time of arrival said they are not... Proceeded to list items he thought were gluten free and included Mac and cheese. Ugh. Asked for a steak with no seasoning. Steak was served with seasoning. My poor kid only ate apple sauce for dinner that night.
The website states there if a GF menu, but there is nothing for us to look at. Instead, the manager lists off the VERY few menu items available, including chicken with no seasoning - not even salt and pepper. It's clear by that insult of a "menu" that they don't want to be bothered with our community.
Miserable evening trying to get acceptably safe meal. Celiacs, AVOID! Couldn't do a salad because server reported that both the ranch and blue cheese house made salad dressings contained "high levels of gluten". Server insisted that every restaurant he'd ever worked at had non-gluten free ranch dressing. Not sure what the gluten ingredients were. Ordered a steak and grilled shrimp with NO SEASONING since I couldn't get info on the seasoning. Took 10 min longer than rest of party to get food...and it came with seasoning so server took it back. After our party was done eating, my steak came. I was starved at this point and ate it even though it still was seasoned (but was a perfectly cooked tender steak). 10 minutes later, the server returns triumphantly with my grilled shrimp...with a grilled dinner roll laying across the shrimp!!!! At that point I just asked server to take it away. He finally brought a third attempt at shrimp, which I unfortunately ate (and they were yummy) but clearly still were covered in seasoning. This is now over 45 minutes after rest of party got served. The manager did comp my meal, but I suffered later with joint inflammation as I suspected was going to happen. If you have any gluten sensitivities, avoid this location of Texas Roadhouse even though they have great food!
They have a menu that is labeled "gluten friendly" and it is very limited. The sauces, seasonings, marinades and even butter apparently have gluten. They do not have a designated gluten-free fryer nor gluten-free grill space. After joining family there I opted just to drink my angry orchard and be happy with it. Salad was offered gluten-free with no croutons and only vinegar and oil. i didn't trust the vinegar. The peanuts were good and I ate a handful with no issues. My son did order a steak with only salt and pepper and a baked potato (no toppings) and didn't have a problem. I don't think I will be going back to this chain...there are too many other places that do a much better job.
The gluten free menu is extremely limited and I was told several times that it is "gluten friendly" not "gluten free". As someone with celiac, this was a red flag, but I was there with a group of 14 so couldn't really leave. The server tried his best but the manager couldn't care less. It took three attempts to get a steak I could eat and I had to ask for half off my meal when it should've been offered. I cannot recommend this restaurant to anyone with gluten sensitivity or worse.
I've eaten here twice. Both times, the manager makes me feel so uneasy with the whole "we can't guarantee" speech. However, my Celiac sister and two Celiac daughters love the steaks here. None of us got sick either time, even though the glasses were so dirty that I couldn't allow myself to take a chance by drinking the water. I had to go to my car for bottled water. My daughters drank the water with no problems. The steaks are terrific, and I love the baked sweet potatoes with butter, brown sugar, and roasted marshmallows. We order the loaded baked potato AND the baked sweet potato, since the sweet potato is more like dessert! We've never gotten sick here, but sometimes they bring us steaks without even salt or pepper.
Before going, I looked at their GF options online- they offered a steak kabob - steak and grilled veggies, no rice. Had to be ordered with NO marinade and no seasoning, other than salt and pepper. Talked extensively to the waitress, explained Celiac and the seriousness of my request. Asked if the manager and kitchen have special protocol for food allergies, etc... She assured me that my order would go to the manager. I ordered the steak and veggies, NO marinade, NO seasoning, just salt and pepper. Also ordered a baked potato, and asked if their sour cream is GF (I know that most is, but one local restaurant insists theirs isn't, so I always double check). 40 minutes later, FOURTY, our food arrives. My steak kebob is dripping in marinade, and a dry baked potato. I knew I wasn't touching the meat, but asked about sour cream or butter. She said that "nobody knew" if they had gluten. I said, "Isn't it just butter"? "Yes, but it's whipped.". "Is there anything else in it?", "Nobody in the kitchen knows". Then she argued with me that the marinade was fine, even though their own menu and their menu online stated that it was NOT. Yeah, so I waited 40 minutes for a dry baked potato. So disappointed. She then offered to go back to the kitchen and have it remade with no marinade (imagine that?! The way I ordered it!!!!). I told her no thanks, at this point it had been a full hour since I originally ordered, and I had ZERO confidence in their ability to handle food allergies. Will never go back.
"While we recognize that some guests have specific dietary needs, we are no longer able to offer our gluten-free menu at this time. It was a very difficult decision, but we concluded that due to the multi-use of utensils, supplier changes, substitutions, and the possibility of human error, we could not offer our guests a total assurance that the items were indeed 100% gluten-free. As such, we decided that the best approach was for the management team at each restaurant to work with guests individually to ensure that they can make the most informed menu decisions. Please ask to speak to your location's Managing Partner, who will be happy to accommodate any requests or provide information about our food and preparation. Thank you for your interest in Texas Roadhouse!"