I ordered a steak and baked potato. The waitor wrote down it was an allergy and when a different waitress brought it out, I asked if it was GF and she said no. She was really good about it and said she would get the cook to make me a new steak and potato as she said they brush baked potatoes with the same brush to season steaks. The manager brought out the new meal and it was really good. I would've liked a discount since they knew it was their fault and I waited awhile for the new meal to come. But what can you do.
— Not very
— No gluten-free information on the menu
— Not Much
— Average
Came hoping I could get a safe steak and plain baked potato. The steak station is next to the baking station, like two inches no separation next to. Some steaks are roasted with marinade that has gluten, so the grill can easily cross contaminate. I didn't eat. And didn't bother asking about the dryer, I'm sure it wasn't safe. So yea on my way home to eat.
No
Very happy dining experience. While they don't have a gluten-free menu, they are gluten friendly and my waitress was able to make suggestions and tell me, "No, you can't have that!" I appreciated that, as this was my first time eating in a restaurant since going gluten-free. I had the 6 oz. sirloin (spice rub-free), the fresh mixed vegetables and the mashed potatoes-- all were delicious. A different server brought the food to our table. Since others in my party also got the sirloin, I asked if my dish was the gluten free one, as she wasn't the person who took my order. She was confident in her answer of yes, which was a huge relief. It showed me they take special issue requests seriously, from order to preparation to service. Very happy with my service and meal- two thumbs up!!
The items on the linked menu (if ordered as directed*) are prepared to be “gluten friendly.” However, these items are not necessarily gluten free. Because most Texas Roadhouse dishes are made from scratch, cross-contact with allergens can occur. If you are gluten sensitive, we recommend you review the list of suggested menu items** with a qualified medical professional prior to consumption.
This was my second visit here since my celiac diagnosis. I ordered the grilled shrimp both times. The first visit a manager came out and explained their process and asked if that would be acceptable. It included using a pan instead of placing on the grill to avoid cross contamination. Also, she said the seasoning would not be used as it was not gluten free, but I would be provided with some garlic butter to dip them in. All was good. The second visit was for my daughter's birthday and it was a horrible experience. I ordered the exact same meal and explained my needs. The waitress had no education on food allergies. I explained THEIR process to her, including no seasoning, no rice, and cooked on pan instead of grill (as explained by the previous manager) and asked that the kitchen be told this was a true gluten allergy. The shrimp came out covered in the seasoning. When I questioned the guy serving the food, the waitress interrupted letting me know she spoke to a manager and they don't cook things any different for gluten allergies and they just consider it "gluten friendly." Unacceptable! After explaining the situation again, she said she would have it cooked again without the seasoning. After everyone was done eating, I still hadn't received my food. Asked the waitress to put it in a to go box when they did have it ready and it was another 15 minutes before it came. We had even paid already! I was starving so I ate the food on the way home, but I may pay for it later. I have zero confidence in the way it was prepared. Go elsewhere!
— No gluten-free information on the menu
— Not Much
— Below Average
Not at all gluten free. Limited choices
— No gluten-free information on the menu
— Not Much
— Average
Not Celiac Safe
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Poor
I had the Herb crusted chicken with a sweet potato and side salad. The server was knowledgeable about what items on the menu were gluten free. The server was very helpful and kind! I asked the server when they were putting my order in if they could notify that it was to be gluten free because of an allergy. The server said they would and on my receipt it was confirmed that! I feel comfortable going back to this restaurant.
— Separate gluten-free menu
— Some
— Good
The worst gluten reaction I have had to date. I am very sensitive to cross contamination, but hoped that I could order a simple grilled salmon filet (no seasoning, no butter) and steamed broccoli without issue. After telling the server that I have Celiac’s and inquiring about their practices to minimize cross contamination, I was assured that the staff was aware of gluten allergies and that every precaution would be taken with my meal. Within 20 minutes of eating, I knew something was wrong and spent the next two weeks dealing with my body’s response. I have no way of knowing where the contamination occurred, but can safely say that I won’t be back.
— Not at all
— No gluten-free information on the menu
— Not Much
— Average