Thai Basil

7 recent ratings
$$ • Thai Restaurant
Reported to have a gluten-free menu
Safety Rating
7 ratings

As rated by the community

1070 Major Mackenzie Dr E F103
Richmond Hill, ON L4S 1P3, Canada
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In 1 Public Collection

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Gluten free well indicated on the menu. However you must stress the importance of it to the waiter to relay to the kitchen.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Celiac

Overall Rating

Review


My waiter was not knowledgeable about celiac disease at all. They kept answering my cross contamination questions with, “if it said GF on the menu you’re safe.” As I took a couple of bites I realized there was fried tofu in it. I inquired whether or not they were fried with other things and told me they only use cornstarch as batter for other food items. The response seemed choppy and hesitant so I inquired with someone else and they said it’s fried in the same frier with non-celiac safe items. The waiter was apologetic and said they would take this as a learning experience but I still had a reaction. Disappointed.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 6 months ago read full review

Celiac

Overall Rating

Review


Very educated about celiac.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Asian
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Healthy
  • Keto Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Thai
  • Vegetarian Friendly

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More Reviews


Celiac

Overall Rating

Review


Amazing selection and delicious food, completely safe for celiac with gluten free menu

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Overall Rating

Review


Thai Basil was an easy and enjoyable experience. GF menu items are clearly marked, with ample options. They also let you explain your allergies and restrictions during the online ordering process. The pad thai was delicious and generously portioned (enough for three meals!). I just wished it had more veggies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Updated 1 year ago read full review

Celiac

Overall Rating

Review


They have food marked GF. It seemed like they understood allergens and took extra measures. Food was delicious and I did not get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Offers online ordering
Updated 2 years ago read full review

Overall Rating

Review


They have all gluten-free items clearly marked on their menu. Food is good and service is great.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers delivery
  • Offers online ordering
Updated 2 years ago read full review

Overall Rating

Review


I’ve eaten at Thai Basil many times and they are super knowledgable about gluten allergies, celiac and gluten intolerances. My food has always been clearly marked GF when we do takeout and the server brings my food out separately than the rest of my party, usually before them, in order to show me that she knows which is mine and that they have made it separately. They also have a dedicated GF space on their menu but can make many other items that aren’t on that portion of the menu in a GF way... simply by omitting certain ingredients. Apart from their dedication to GF eating, the food is excellent and the prices very reasonable. Their pad Thai is wonderful, as is their green curry, and the mango coconut rice dessert is to die for. I will keep coming back!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Updated 3 years ago read full review

Overall Rating

Review


The staff was very knowledgeable about the GF options. The menu clearly labels which dishes are GF and the staff walks you through the cooking and kitchen process. I’m highly celiac and I’d feel very comfortable eating here again!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


The food was good. The menu labels GF items. They didn't go out of their way to reassure me or anything, but they seemed to know what I was asking for. Just a little nonchalant...

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Very safe. They take care to make sure nothing is contaminated and also modify dishes for other reasons such as nightshade intolerance. One of our favourite and safe places.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


We have been to this location several times and have not had any issues. Make sure you tell your server that you are Celiac and they can run through the options with you.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


My wife has gluten, soy, and dairy allergies. During our three day stay in Toronto we visited this location twice. The service is fantastic and the food equally so. Everything was clearly marked and the staff is incredibly knowledgeable. Just wish we had one of these close to home.

Celiac friendly?

Yes

Updated 6 years ago read full review

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