their bagels are not new york authentic type bagels unfortunately, but they are the only bagels in the area i've found that are gluten free. i asked if they could take cross contamination measures for me and they obliged and i'm sure they did some, but not all because i did feel a bit nauseous after which made me sad. i didn't feel very nauseous but i didn't feel only slightly, so that's unfortunate and made me upset because i thought it would be fine. thankfully i didn't feel too nauseous though i suppose. the bagel itself was good and hit the spot (egg, cheese, nova cream cheese, and spinach) but i wouldn't go again unless they are willing to take celiac disease seriously next time.
— Not very
— Not Much
I ate at a different location but same chain and it was FABULOUS! Got a BLT on the GF everything bagel and it was delicious! Would highly recommend if you are looking for a yummy bagel sandwich!
If you are looking for a good GF bagel this is not your place. It is just an over priced Udi’s bagel.
You can get an Udi’s bagel made anyway you want but the are not celiac friendly
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Below Average
If I could give this place negative stars I would. My boyfriend and I went yesterday. When we were getting fountain drinks we noticed that fruit flies were coming out of the fountain machine into our drinks dead and floating. I pulled Luther aside and told him about it because that is a health violation and if getting caught, the health department would either shut them down until the problem was fixed or slap them with a huge fine. Needless to say, he was very rude and dismissive saying, "it happens what am I gonna do" then he proceeds to make a joke to the staff about what I said to him right in front of us which was so disrespectful on so many levels. What Luther fails to realize is that if it weren't for customers, he wouldn't have a job at the begal place. Secondly, a good manager takes care of the situation, doesn't mock a customer for looking out for a business. I don't understand how he got his position at the begal place in Canton. Aparently he gets complaints about his conduct all the time and he is still there, that is beyond me. The worst part is that we spoke to the general manager Eric and the only thing he could say was sorry. A good business person would say how can I make this right. Not even that, he could care less and didn't want to be bothered it seemed like. No ownership or accountability was done about Luther's conduct. I don't understand how a business can be run like this knowing the actions of the staff is horrible from leadership down to the cashiers. They say a business is lead by leadership and it clearly sucks. I Would not reccomend this place to anyone. They have gluten free options but I will go elsewhere.
I love the THB in Towson, Charles Village, and Timonium. They’re fast and accurate and the menu is fairly easy to navigate to make sure you’re getting something gluten-free. But the one in Canton is terrible. I’ve been here three times and I’ve never had a good experience. The second time it was because they gave me the tiniest bagel and then tried to tell me “that’s just how it is.” It’s not; I buy Udi’s at home and I know that they’re small but that was unacceptable. The customer service was appalling. This last time, I ordered a “gluten free plain bagel, with bacon, egg, and cheese on it” and they gave me a regular bagel. I’m never coming back. Eat here at your own (very high) risk.
I got a cream cheese and lox gf bagel. It was a lot smaller than the regular bagels but pretty good. Bagel texture was alright. Unfortunately it was contaminated and I got very sick. Don't go if you have celiac.
Don't go if you have celiac. Although some workers are knowledgeable about gluten free, some were not and contaminated my bagel by using it on the same toaster. When I had a safe bagel (not toasted and made with changed gloves) I didn't get sick. Bagel was alright but kind of small.
Gluten free everything bagel with egg and cheese is super tasty. However I was warned the bagels come frozen and I'm not confident on them being prepared separately
Everything bagel is small but tasty. Cook on a clean surface.