The Botanist Bar & Restaurant

Had a terrible experience from the minute we sat down. The waitress was very poorly informed about what was gluten free and what was worse was that she didn’t care.

We asked for GF beer, she said they didn’t have any. I pointed out there were 3 on the menu. The GF menu is online and you have to filter by allergen, which is fiddly. My partner who was recovering from a virus and so confused by the menu asked for a GF burger which the waitress wrote down. I pointed out they didn’t sell GF burgers. She also didn’t know the GF special of the day. She wasn’t apologetic nor asked to get a manager who could help. We had no confidence the food would be GF when it came. It’s also expensive, £18-20 for a main, yet the quality is Wetherspoons quality. If coeliac, avoid as we had no confidence they knew what they’re doing. Pho is next door and brilliant.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Very nice restaurant. There are lots of choice available, you’ll need to scan the QR code to load the allergen menu. Reservations are recommended for weekends, it can get very busy. The calamari was very good!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for lunch
• Good selection of healthy options
• Good vegan options
• Good vegetarian options
• Reservations recommended