The fryer is back up and running. They cleaned it on the 26th and I ate fish and chips that were delicious!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They said their gluten free fryer had been down for weeks, and the service was honestly the worst I’ve ever had.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Always love canadian brewhouse. Gluten free fryer, gluten free fish and chips, gluten free avocado toast and usually much more!
Always a safe bet.
— Very
— Most/All
— Excellent
This chain restaurant is one of my go to stops while travelling in Western Canada. There seems to be dedicated gluten free fryers in every location. The menu is pub food with GF items labelled. My servers have been knowledgable about gluten allergy protocol and I always enjoy my meal. I often order the Rocky Mountain Chicken Club sandwich with yam (sweet potato) fries.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Burgers are available on a gf bun and it is hard to believe it isn't the real deal. They also keep a dedicated fryer so the fries are not contaminated with gluten either. They are family friendly until 8 pm I believe. A great place to watch a game with friends, share some drinks with colleagues or have a quiet late afternoon meal with family.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
I had a great experience here. I was able to get a chicken burger with a gluten free bun ($2 up charge) and the tater tots which were made in a gluten free fryer.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
If you are Celiac or just care about food safety in general DO NOT EAT HERE. I ordered a gluten free bun with my burger, I called and spoke to staff to ensure they knew it was a severe gluten issue and that I have celiac disease. After all that the restaurant still sends me a bag with gluten containing steal sauce. Upon beginning my meal I thought the sauce tasted strange so I called back again and sure enough, the sauce had gluten. The manager apologized and claimed staff was trained (on Muskoka health they had 2 serious infractions last inspection I doubt that training was effective) and said that she would train them again but judging by their track record on Simcoe Muskoka health, I doubt anyone is being trained sufficiently.
Most restaurants would offer a free meal, etc
for such a serious issue but I was told to go through Uber eats to get a refund.
On top of all that, the food was overpriced and mediocre. 0/5 if I could.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Below Average
From the gluten free fryer, we had buffalo wings and fries. So amazing.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent