The staff is friendly, but does not take food allergies seriously at all. Every time we have ordered from them, they somehow forget to exclude any gluten. Even after being told it’s an allergy, they still don’t take the exclusions seriously. I’ve seen them make the order, the person at the window check it, tell them they need to take out whatever item, and the cook’s solution is to simply just pick off whatever isn’t supposed to be there, then hand it back. I’ve even brought it up to the manager and his cook’s have still not corrected this error.