Review of The Jailhouse Kaikoura

I ordered a gluten free burger from here, and even though they have clearly marked menus, and lots of options, I was still made a burger with a regular bun, and didn't notice until I had a bite. They replaced it, however were not apologetic at all. Quite disappointed.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average