They're really careful! I ordered online in the Toast app, and received a call within 5 minutes to let me know that one of the toppings for the hotdog contained gluten, and asked what I'd prefer they do instead! So thoughtful. The GF buns for both burger and hotdog held up even without being toasted. Cheese can be omitted from any burger, and that preference actually makes it to your order. My symptomatic Celiac partner with a dairy allergy felt fine after having a burger with no cheese on GF bun and fries. Will definitely be coming back!
Staff seemed aware and knowledgeable of the importance of gluten free requirement. They offered gluten free bun for their burgers and mentioned “not toasted to avoid any cross contamination”. French fries have a dedicated frier to make them safe. When our food came out my daughter’s GF burger and all the fries were in a separate tray which the employee told me “this is your allergen tray”. We were very happy about the offerings and the service. Definitely can recommend.
My symptomatic boyfriend and i went here and were impressed by the cleanliness, quality, and allergy awareness at knack! he had the butcher's burger with the gluten free bun (which he said was surprisingly good & note* was the same size as a non-gf bun!!) we were also able to have fries as they have a dedicated fryer! to top all of this off, the burgers were great! we highly recommend.
I had a burger on GF bun which was very good and the burger sauce is GF. Fries were amazing and fried in a dedicated fryer.