The Melting Pot
$$$$ • Restaurant
Most Recent Reviews
This was my first time trying fondue and I cannot say enough about the great experience I had here. There are an enormous number of gluten-free options and the servers are well trained about Celiac Disease. Some of them even have Celiac themselves. Ours guided us step-by-step through a four course meal (cheese fondue with GF bread, salad, main course fondue with multiple dipping sauces, and dessert fondue). Everything was delicious but the dessert course was out of this world! The dippers for the chocolate included celiac safe snickerdoodle cookies, chocolate brownies, marshmallows, strawberries, and bananas. It was a feast! It’s pricey but for a special occasion or just a-la-carte, I highly recommend you go.
A couple girls work there with celiac and they have always been safe with cross contamination if you let them know. Very accommodating.
decent GF options but call ahead to make sure they have GF bread to dip- otherwise, you end up with whatever they can find. Celery and carrots dipped in cheese just isn’t the same thing!
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I called ahead re:celiac. The staff member seemed a little informed about it. But he was confused about one apparently because he prepared it differently than they said they would on the website. I didn't bother correcting him because we were hungry and it was gluten free still. I kept double checking that every ingredient was gluten free- he said "yes I'm sure". After taking my first bite he came running to our table saying" stop! It's actually not gluten free! I just asked my manager." So he lied. The manager never came over to check on us and we didn't get a deal off the food, so it was a $70 meal down the drain (no pun intended). I don't know for other people but that's a lot of money for us and it was a special occasion. Would not recommend for Celiac.
We took my 80 year old Mom for her birthday along with my 20 year old Celiac son. Amazing dinner. Got the 4 course. Cheese course had GF bread. Main course the server knew the couple of meats that weren’t GF and the one sauce. And the dessert was so yummy! GF brownies and snickerdoodle cookies (Udi brand) along with fresh fruit and marshmallows. We all loved it so much. Server was very knowledgeable! Well done Melting Pot! I suggest the entire table go gluten free so you don’t have to keep track of dipping in the wrong pot. We did that with a table of 5 and was wonderful. No one missed out on anything since the food was so good
Such a fun place when you are looking to turn a meal into an event. Extremely knowledgeable staff. Just have to go with others who understand gf as pots are shared at the table.
Large amount of gluten free, they even give you a whole plate of gluten free dessert! The staff is knowledgeable & food is great
I've dined here several times. The staff is very accommodating. The gluten free menu is extensive. If you have problems with cross-contamination, you should make your entire party order from the gluten free menu. Everyone cooks their food in the same pot at the table. But, since almost everything is prepared at the table, you can see the ingredients being used.
Reviews of this Chain
Great experience. They have a lot of knowledge on keeping gluten free food safe.
This is a great restaurant for a special occasion. It’s so great to have so many gf options for each course of fondue, including bread, and desserts! Just don’t use the gluten dippers with your gf fondue and you’re good to go!
My third experience here and the best yet. The waiter was knowledgeable. Everything came separately and my family worked out a system so that we could share the fondue evenly. The bread was good "sourdough" and the chocolate fondue dippers were varied. Overall a great experience.
See update below original comment.
Took my daughter for the first time and was blown away with their gluten free selection and knowledge. I spent dinner saying “we can’t eat that” and always got the reply “it’s gluten free”. Menu is clearly marked. We are also vegetarian usually making gluten free eating tricky. Not here. Best dining experience in a long time! I cannot wait to do it again. The Melting Pot will be our new go to restaurant!
Update: we went last Sunday 10/12/2024 and despite telling everyone who would listen we were gluten free everything we ordered came with gluten. Took two hours for dinner because we were constantly waiting. Good thing I knew what shouldn’t be there because they were oblivious. Called the manager and told her the next day. The owner offered us $20 odd the next meal. Ridiculous.
