Review of The Mill- Scozzaro's Restaurant & Pub

4797 York Rd, New Oxford, PA 17350

Overall Rating

Review


Our experience was great then turned horrible. Three of us, early afternoon dinner, pre Covid19 pandemic. We asked waitress if they offered anything GF, she “had zero clue what that even meant”, and those were her words to us. So we asked if the fryer was a dedicated fryer for french fries, and she was 100% sure it was, again her words to us. We order fried with our meal. Half hour later, my wife is extremely ill, gluten exposer illness type symptoms. We call back to Restuarant, ask for owner, told he doesn’t want to be bothered while he is at the bar with friends. I ask for manager, told Im speaking to her, I inquire about the fryer, told no way is the fryer dedicated to fries, ask her why her staff is telling customers it is? She doesnt know she says. I asked if she understood ignorance could actually KILL some folks who eat gluten, she seems unconcerned. I asked to speak to the owner again, she went to him, did NOT mute the phone, explains to him why I was calling, which was my wife got gluten when told the fryer was dedicated....and I heard him say “if they cant eat gluten, dont fucking eat here”!

Guess what, no matter how good our meal was, this place will never get our money again. If they cant even do this correct to protect their customers lives, what else do they do wrong daily that could harm you. Obviously the owner has NO concern for his customers well being of he or the manager he hires do not even understand the importance of allergens and cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 3 years ago

Gluten Intolerant