The River and Rail Restaurant

2 recent ratings
$$$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
2 ratings

As rated by the community

2201 Crystal Spring Ave SW
Roanoke, VA 24014

Most Recent Reviews


Celiac

Overall Rating

Review


Really good meal. Waitress was well versed in what was suitable for celiacs. Fried items are off the table because of shared fryer. Menu is seasonal and uses local ingredients. I had the stone fruit and burrata salad and the grouper. Yummy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Celiac

Overall Rating

Review


Every experience I’ve had at river and rail has been fantastic. The staff are knowledgeable and/or always willing to check with chef.

R&R hosted a prix-fixe menu for NYE. We contacted the restaurant prior to making a reservation and chef was willing to adjust my dishes so that they would be gluten free and celiac safe. For what would be a busy night, I was so shocked that he was willing to do that and I am so grateful that I was able to experience a great & safe meal.

I love the seasonal menu and the drinks are great too.

One of my favorite places in roanoke for gf.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 12 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Traveling through Virginia so decided to have dinner here! The staff was super friendly. The waitress was knowledgeable and on the couple of things she wasn’t sure if she went and asked the kitchen. We had brambles which were perfect. I had raw oysters and the hanger steak all prepared perfectly and no stomach issues after. Definitely recommend for gluten free just let them know you are gluten sensitive or if you have celiac disease like I do.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Dinner
  • Restaurant

Photos


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More Reviews


Symptomatic Celiac

Overall Rating

Review


Excellent food with a knowledgeable staff to help you make the right choice and advise what your options are for those of us with food allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Good selection of healthy options
  • Offers outdoor seating
Updated 3 years ago read full review

Overall Rating

Review


Staff was wonderful. I have gluten sensitivity. Had duck with Farro Verde. I asked for GF food and double checked 3 times. Did not use my nema b/c I was super hungry and food took a long time to come out. Now I am very itchy. Farro Verde is not GF. I should have looked up Farro Verde before eating it. The food was excellent otherwise and staff were great.

I did call on Monday night and spoke to a manager who assured me that the staff will be re-educated.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Staff is very friendly and sandwiches with gluten free bread were excellent

Updated 4 years ago read full review

Overall Rating

Review


Staff was knowledgeable about cross contamination. Waitress knew of me having Celiac before we were seated (I called ahead of time to make sure I would be able to eat.) Excellent (safe) food and service!

Celiac friendly?

Yes

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Knowledgeable staff and great gf options. Brunch is my favorite time to eat there.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


This is by far my favorite restaurant. I’ve never felt more comfortable about ordering GF because they’re so understanding and respectful. Because of the food, though, even if I didn’t have Celiac this place would be my favorite. Everything I’ve had here has been absolutely heavenly!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


My experience at The River and Rail was the best one since I was diagnosed almost 2 years ago. The wait staff was knowledgeable, friendly and understanding! I had included a note on my reservation that I was gf (Celiac) and the server was aware before greeting our table. Almost the entire menu could be made GF and I even had dessert!

Updated 6 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


The lamb sausage and lamb chops were excellent. The staff is knowledgeable and most of the menu options are GF or can be modified. Fresh ingredients and tasty drinks in a relaxing atmosphere.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Updated 8 years ago read full review

Celiac

Overall Rating

Review


A wonderful meal! Beautiful drum fish, shaved vegetable salad, heirloom carrots. But there many options, including various meats, root vegetables, and other seasonal sides. Knowledgeable staff from host to cook. I did make my usual phone call to the hostess before which helped get everyone on the same page BEFORE arrival.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Farm-to-Table, seasonally inspired restaurant. Many gluten free dishes. Helpful staff. Tonight I had wild striped bass with clam chowder and it was freakin' amazing.

Updated 11 years ago read full review

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