Review of The Score Restaurant & Sports Bar

I had high hopes after reading the other reviews but I won’t be returning. Basically, they almost glutened me twice and the staff was not very knowledgeable.

Here’s the long story: I ordered burger patty (there are no gluten free buns) with steak fries (only fries that came from a dedicated gluten free fryer). Waitress was super helpful when I asked a few questions about the gluten free options which made me feel super comfortable about dining here. When our food came out, a different waitress brought it out. My meal had a plate of waffle fries covering my patty and everything else. I asked her if these were gluten free too since I had ordered the gluten free steak fries, but was fine with eating these as long as they gf too (she could have brought me an entirely different meal and as long as it was gf I would have eaten it—I’m not very picky). She said she’d ask and be right back (and never returned). I waited 15 minutes before my original waitress returned and asked how our meal was going. My friends had nearly finished their meals by then and I still hadn’t touched my food because of the questionable fries and cross contamination to the patty. I told her about the other waitress and she assured me my fries were gluten free because her roommate who is celiac eats them all the time. My friend, who knows I’ll be incredibly sick if they’re not, asks the waitress just to check in case. Again, she assured me I’m fine but will check. Five minutes later she rushes back and apologizes because the waffle fries are NOT gluten free and was hoping I hadn’t touched them yet. Fortunately, I hadn’t. Apparently she hadn’t worked there in five years and they changed the recipe from gluten-free waffle fries to not. She brought me out a new meal but by then I wasn’t confident in their knowledge of gluten and my friends had already finished. The cherry on top was when she told me they made sure to take off the extra order of “steak fries” off my receipt as an apology to me (even though the steak fries are what I ordered in the first place and I got them an hour later and couldn’t eat any of my meal—so I really just paid what I ordered anyways).

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average