Review of The Whistling Kettle

I asked my server if there was modified food starch in the dressing that was on my salad. At first she told me that it said gluten free on the bottle, but then she sent over her manager who was pretty darn rude. She acted as if I was being outrageous, took back my salad and came back to tell me she checked the "whole list of ingredients" and couldn't see any of "that ingredient." Which made it clear she didn't remember what I'd asked about. Then she went on about how the dressings are homemade, but then I asked where the ingredient list was and the "gluten free" label were, she got very defensive and kept saying "I can't just bring the jug out to you" which wasn't what I was asking. She made me feel like I was causing some huge issue by asking them to confirm the safety of their food. I didn't trust that she understood how sick I get if I have gluten, so I just had to leave, though she did have me pay for the food I didn't feel safe enough to eat. These poor, very polite, servers have quite the challenging boss to deal with! I've never had this problem with the Ballston Spa location. Two stars because the tea is fantastic.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor