Review of The Wok

537 Waller Ave, Lexington, KY 40504

Overall Rating

Review


We have tried multiple times with this place, but this was the last time. The food is very inconsistent. But this time, it took 3 hrs to get our order. I called to check on our order after about 1.5 hrs and was told it was out for delivery. When it still didn’t show up .5 hr later, I called again. The second time, I was told the order was never put into their system. It finally showed up at the 3 hr point. We’ve had extra spicy food when we asked them to go easy on the spice for a child’s meal. We have gotten food so salty we could not eat it. We have had missing dinners from an order, so family members had to share a dish. We have placed an order online only to find that the restaurant was closed for one reason or another. It was so bad, I had the cell phone number of the owner. Admittedly, he was good about refunding our money. As a small business owner, I tried to be patient and forgiving; but being lied to and told an order was out for delivery when it was not even in the system was the last straw!

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 8 months ago

Gluten Sensitive