Staff used words like “believe” and “I think.” I don’t feel safe here and ended up just buying a drink. I’d rather go hungry than get sick on vacation. I can’t imagine the horror of trying to feed a child with celiac disease while at universal. Universal, try harder!!! Fail. Negative stars.
Not the best experience. Ordered a roast without Yorkshire pudding and chef made up normal plate and tried to serve it to me. I reminded them it needs to be gluten free and he just tried to take the bread off the top of my food and serve it to me. I had to ask them to make me a fresh clean one and watch the kitchen like a hawk. Even though servers were apologetic I was not impressed!!
The staff knew what was GF, but there were only two options I could eat. I decided just to get the frozen butterbeer (all butterbeer variations are GF). So, while I could have eaten, I didn’t like my options enough, and the reviews on this app weren’t positive enough for celiac friendliness to risk it.
Just visited over the weekend with my teen celiac. The hostess was quite familiar with which items could be made gluten free. After reading the reviews here about the butter on the corn-on-the-cob being unsafe for celiacs, I inquired about it and was told that the flavored butter was no longer being used. My family shared a rib platter and a chicken platter and my daughter had no reaction. Better experience here than at the taco truck in Simpsons Land. There they had no clue whether any items were gluten free because "they didn't have a copy of the allergy paper".
Good experience here. The chef came out to talk to us about gluten & dairy free options for my son. We had the roast chicken plate with roasted potatoes & corn on the cob (hold the maple butter on the corn as others have mentioned). The chicken was delicious! Seriously. I was shocked. Our non-GF friends had the shepherd’s pie & fish & chips which were both just ok. It’s rare to feel like you won with the allergy friendly meal, but we totally won! The corn was just ok. I might ask to sub that out for more potatoes next time. And no reactions. I would feel comfortable with my Celiac hubby eating here, but he wasn’t along with us so I can’t confirm we definitely had a 100% GF meal. My son doesn’t react as obviously to trace amounts.
I ate here while visiting universal studios. I was very nervous to eat here because I didn't want to get sick and have it ruin the rest of my day. The restaurant has a very clear allergen menu which made me feel a lot more comfortable. I got the lemon & herb chicken corn & potatoes, without the butter on the corn (the butter was the only thing with gluten- its maple flavored butter). Food came out fast, and the guy who gave me it assured me that it never came in contact with anything that had gluten while being prepared. It was delicious and I didn't have a reaction!! Overall it was a great experience, I recommend eating here!
After spending all day at universal and eating only food I had brought with me, we decided to eat dinner at Three Broomsticks on our way out for the day. An employee very pleasantly told me which items were GF and I ordered the lemon chicken dinner with roasted potatoes and corn on cob. I was told the butter spread on the corn was not GF and was told they'd leave it off. I was planning to give the corn to someone else anyway but wanted to avoid possibility of cross Contamination. The dinner was not bad although i noticed there was a shiny looking liquid on plate that got onto my potatoes and chicken. By the time I walked to the parking structure I could feel the symptoms of gluten exposure starting. I was very sick all the way home and the rest of the night. Feeling better today but definitely still feeling the effects. If you eat there make sure they do not put the corn with the spread on your plate as I suspect that's what occurred with mine.
I was really worried about eating at Universal since I had spent all that money and effort to get there (six hour drive plus $150 on a ticket). After waiting in line, I was able to order at with a cashier. He was able to tell me what items could be prepared safely (truthfully, there were only a few options). I ordered the half rotisserie chicken with the corn and potatoes. The chicken was very good. The potatoes were amazing and the corn had great flavoring but was cold. I also enjoyed a hot butter beer. I had no reaction and had a great rest of the day at Universal. 💜 anything Harry Potter
A number of main courses are gluten free. We had the Spare Ribs Platter and the Herb Chicken which are both gluten free. The meals come with potatoes and corn on the cob which are also gluten free. Our first cashier was great and knew what was available, the second one did not have a clue, so you do need to ask around to find someone who knows what is going on. Both meals were great and had tons of food.
The first person told me to eat the fruit plate with a scone and croissant. Choice is roast beef or ribs and that is it. Bangers and mash have wheat in them. They sent us to spring field for healthy options. Well that was a great big joke. Starving and grumpy.
I was extremely nervous to try this place, considering there were no reviews and I am very very sensitive! The employees/servers were very good about telling me what was gluten free, what had soy in it and what I can and can't have. I am so glad I tried it! I did not get sick at all!! The food was so good!!! And it was a big portion! I got the spare rib platter with no adjustments to my order needed. They told me that the Bangers and Mash as well as the Beef Sunday Roast were gluten free as well. I am definitely going to try that next time, since we have an annual pass. The butter beer is also gluten free, the frozen one is my favorite! They also have strong bow cider at the pub in the same restaurant, which is also gluten free. We had an absolute blast and I didn't get sick at all! I had to review it!!