Pretty good option if you like subs and it's hard to get them anywhere else. They always use a clean workspace and tools which I appreciate even though cross contamination isn't usually an issue for me.
Load up on the condiments, the bread is good but dry. If you're eating GF due to an allergy, just let them know and they'll change their knife. They work to prevent cross contamination, but there is a risk. Great staff- friendly and knowledgable!
Service was excellent! Delicious gluten free hoagie bun for sandwiches. Precautions taken: clean gloves, new knife, work surface washed, new clean cutting board used.
— Gluten-free items are marked on the main menu
I’ve been very impressed with Thundercloud’s knowledge of what’s GF and what isn’t! I’ll mention I need my sandwich on a GF bun and they’ll immediately change their gloves, get a new cutting board, move to a designed area and make my sandwich first or have a designed person make it if I’m ordering with a group. It’s wonderful I don’t need to mention Celiac, they simply understand to take appropriate precautions.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Not all staff are knowledgeable about cross contamination. After prepping my GF sub in a separate area and using clean utensils, I watched the guy dip Mayo out of the communal mayo tub and smear it and the cross contaminated crumbs on my no longer GF sub. So disappointing.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
Impressed with their allergy protocol. The sandwich needed more taste but can't do peppers so if we go back will have to figure that out. But felt super safe and will go back.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
It was deliciousness
— Yes, the establishment is dedicated gluten-free
— Excellent