After standing in line for 20 minutes, they discovered that they had no GF rolls. Not very important to them. For dinner on my flight home, I have a banana and my fall-back GF breakfast bar. She was nice enough to give me the banana for free for my trouble. The people seemed very nice. I suspect it's a management issue.
The guys working there said that "the only thing that's gluten free is the gluten free bread" uhhh. Yeah let me have a sandwich with nothing on it...
Cross contamination, used same utensils as non gf subs!
Gluten free sub bread! It was pretty good. Can't be picky since most airports don't have gluten free options unless it's a salad, so very happy with sandwich.
No
Service was excellent! Delicious gluten free hoagie bun for sandwiches. Precautions taken: clean gloves, new knife, work surface washed, new clean cutting board used.
— Gluten-free items are marked on the main menu
I’ve been very impressed with Thundercloud’s knowledge of what’s GF and what isn’t! I’ll mention I need my sandwich on a GF bun and they’ll immediately change their gloves, get a new cutting board, move to a designed area and make my sandwich first or have a designed person make it if I’m ordering with a group. It’s wonderful I don’t need to mention Celiac, they simply understand to take appropriate precautions.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Not all staff are knowledgeable about cross contamination. After prepping my GF sub in a separate area and using clean utensils, I watched the guy dip Mayo out of the communal mayo tub and smear it and the cross contaminated crumbs on my no longer GF sub. So disappointing.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
Impressed with their allergy protocol. The sandwich needed more taste but can't do peppers so if we go back will have to figure that out. But felt super safe and will go back.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
It was deliciousness
— Yes, the establishment is dedicated gluten-free
— Excellent