Review of Tico's Restaurant

I’ve been to Ticos a few times since being diagnosed with celiac. They’ve always been great until yesterday. We called more than an hour in advance so they could start the fryer for gluten free chips. We got to the restaurant and they said no one started the chips. We were then told they would be out in 10-15 minutes. About 10 minutes later we were told no one started them yet and we probably wouldn’t get them today. I was bummed since I had been craving them but got over it. We finally did get the chips about an hour later and got them to go. I ate probably 10 chips at the restaurant. When I got home I was very bloated and uncomfortable. I then took some meds and went to bed. Around 3 a.m. I woke up and was puking until 7:30 a.m. My entree was a rice bowl with chicken on the gluten free menu. When I ordered I asked for gloves to be switched and the waitress reassured they would. Between the rice bowl and the chips I got glutened and definitely will not be going back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How would you rate the taste and quality of the gluten-free food you tried?

— Good