They have the gluten free wraps... but they aren’t super tasty. Also, cross contamination is almost unavoidable.
We actually went to the Togo's on Industrial Drive. However, it is owned by the same couple that owns the Togo's on Farmer's Lane in Santa Rosa. The owner, his two daughters and his granddaughter have gluten sensitivities. They were so receptive to us bringing our own gf bread to have them make our sandwich. They also have gf wraps. However, the green wraps aren't gf. The girl who made our sandwich changed her gloves, got clean utensils and prepared the sandwich at a separate area with new plastic wrap to cover the area just in case.
I posted a picture of the gluten fee menu. All the salad can be modified to be gluten free, and you can put any sandwich in the new full sized gluten free wrap!
Really great about gluten every time I come. They are happy to change gloves, put new paper down, and wash knives. Usually I have to remind them to do every step but they're always very nice about it.
This place does not know what gluten is. lol working around it all day long and no idea what it is. They were very unaware even how to make a wrap gf. hope I don't get sick. He used the same knife to cut the bread with to wipe the mayo and mustard.
The servers knew they offered gluten free wraps, but they had no understanding of the procedures they needed to follow to avoid cross contamination. I explained it to them, they followed my guidance, and I had no adverse effects after eating my sandwich.
— No gluten-free information on the menu
— Not Much
The employee turn over rate recently has been high and they aren’t training the new employees on the safe and correct way to help limit the cross contamination of their gluten free wraps. I do not recommend this place right now. I hope they get better on training their employees.
While the food prepper changed gloves, Straight out the gate she contaminated my spinach wrap by heating it up in the same small oven as they heat other sandwiches. Then, when adding veggies, she used the same bins as for sandwiches. On top of that they charged +$1 for gf prep. Website also doesnt have option to note 'make gluten free'.
Unlike some other Togo's locations, this restaurant still has the gluten free wrap. The staff wasn't perfect about using separate utensils, and they had a hard time keeping the food from spilling out of the wrap. A little more staff training should fix these problems.