Tom + Chee

2 recent ratings
$ • Deli, Sandwiches
Reported to have a gluten-free menu
Reported gluten-free menu items: Bread/Buns, Sandwiches
Safety Rating
2 ratings

As rated by the community

9328 Union Centre Blvd
West Chester Township, OH 45069

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


They have gluten free bread they use for the sandwiches. They are careful when making it and double checked for me. The tater tots are cooked in their own fryer with nothing else so I was able to have them too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 3 months ago read full review

Gluten Intolerant

Overall Rating

Review


They are careful with gluten free options. I’ve been eating there for a while now and I have not had any cross contamination. All gluten free items are marked on the menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

Celiac

Overall Rating

Review


Everyone enjoyed their sandwiches! It was so good and they are obviously very careful about allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Photos


Gluten-Free at Tom + Chee
Gluten-Free Bread/Buns at Tom + Chee
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More Reviews


Celiac

Overall Rating

Review


Ordered and the kitchen help came out to let us know part of the order contained gluten. Substituted and no issues. Delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good vegan options
Updated 3 years ago read full review

Overall Rating

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They were very informed, Gluten Free made on a separate grill and made sure there were no croutons on my tomato soup. Websites lists out everything that has Gluten in it, and what is automatically GF!

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


They seemed knowledgeable, had an allergy list and said GF was prepared on a separate grill space. I had chicken, bacon ranch. It was heavy, but good!

Celiac friendly?

Yes

Updated 5 years ago read full review

Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


Had Gf bread and sandwich options for the family. They didn’t know if tater tots were gluten free or just in a shared fryer (they are not labeled GF but as we are not celiac we don’t care if they are just a shared fryer.) Overall a good sandwich and we were happy to find something we could eat.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


Went there a month ago and the lack of respect of not wanting to listen to my allergy made me not trust them at all. I tried to ask what precautions they took for someone with celiac and the lady said the grill has a separate part. I asked to clarify if that meant a separate grill or a corner of the grill that is used to all the gluten items. The lady proceeded to slam down a number holder and slowly said “ I said it has a separate part of the grill which means it has a separate grill”. I would not go back here. If that’s how they treat a customer with an allergy I wouldn’t trust them to follow precautions to ensure no cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


NO GF BREAD. Had 1 soup that was gf. No gf bread, said they’ve been out for a while even though it says gluten free options on the board. Would give 0 stars

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for kids
Celiac

Overall Rating

Review


When ordering, we were told that they were out of gluten free bread. I asked when they would have more because my 18 year old celiac was looking forward to a good grilled cheese and tomato soup. The guy in charge (their manager maybe, he didn't offer that title, but was aware of their delivery schedule) told me he was absolutely certain that their rye bread was gluten free.

I (too nicely, probably) let him know that wheat, barley, and rye all contain gluten and there is no way his rye bread is gluten free. Had we been new to celiac disease, we might have believed him. I will be emailing their corporate office to let them know more education is necessary. Tread caredully here. I now do not trust their gluten free grill...

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

Overall Rating

Review


I have celiac & went for lunch today. They had a new employee make my sandwich which I was okay with as they too need to learn at some point. The manager watched and help when needed. This was my second visit and what I witnessed today confirmed my trust in them at the Kennesaw location. The employee went to reach for something outside of the designated GF area, the other employee noticed before he could touch anything and cross contaminated... he explained to him why and to immediately change his gloves. I really appreciated that & the explanation to the new employee of why! I will be back

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating

More Info