Review of Torchy's Tacos

Have gone twice now. First time asked staff for a gluten free menu and was told there wasn’t one. Tried to ask staff about items containing gluten, then ordered what I thought would be safe. My avocado taco arrived deep fried in some crumbs that I assumed were bread crumbs. Tried to order corn, a poor sub for a taco, but it was so salty it was inedible. Asked for refund and staff said manager would “ do it later”. Staff very rude. Refund never happened. I went home hungry. Complained on corporate site and got a gift card. Tried to go back many weeks later, was shown the one menu with gluten free choices, very limited and what I got was mediocre. Never going back. Lots of better taco restaurants in Phoenix to choose from.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average