Ugly Mug Coffee House, Richmond

Ugly Mug has GF sandwich options, but no longer has a separate fryer to provide GF chips. Sandwiches are great. Just too bad they haven’t replaced the dead fryer so they can also serve GF chips.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I was always asked if my GF order was for a Coeliac, so my order was no CC risk. I've had multiple different items and they are all great. Service and GF knowledge was awesome.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Other Characteristics

• Good for takeout

Very friendly staff and loads of gluten free options. The waitress asked if I was coeliac when I ordered gluten free which made me feel much safer. Also their food is delicious!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Majority of items on the menu have an option to be gf. It is also stated on their menu to make it easier making a choice. When I requested for my food to be gluten free, the waiter also asked if I was coeliac and said they would note it down. The whole experience here was well worth it and easy.