Permanently Closed

UNO Pizzeria & Grill

15 ratings
$$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Beer, Bread/Buns, Burgers, Dessert, Pizza

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
9 ratings

As rated by the community

3010 Crossroads Dr
Madison, WI 53718

Most Recent Reviews


Celiac

Overall Rating

Review


No longer an option for us. They have changed all their policies and it's hot or miss on getting knowledgable staff. Was told they mo longer have separate area to prep GF.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


We used to eat here quite a bit. They have changed their gluten free crust and after we ate there last week my son was sick. Will not be going back.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They advertise they are gluten free but have very limited options. Catsup was not gluten free and they had to hunt for GF mustard. Staff was willing to go back to kitchen and ask questions, which helped but you do have to be your own advocate here. Do not have options they used to or what they advertise

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Beer
  • Bread/Buns
  • Burgers
  • Dessert
  • Gluten-Free Menu
  • Pizza

Categories

  • Dinner
  • Kid Friendly
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


Amazing crust!!!
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


I was on the brink of giving up trusting restaurants following many occurrences of sickness immediately after eating something I was led to believe was safe for Celiacs. Uno's gave me a leap of faith. The pepperoni pizza is outstanding. The crust was so good it had me skeptical of what I was eating. No reaction whatsoever. This location displays an awareness for what Celiacs need. Do not be discouraged just because the menu reads GS for 'gluten sensitive'.

Celiac friendly?

Yes

Updated 6 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Very impressed! I have Celiacs, and am quite sensitive. I've gotten gun-shy about eating out because I've had so many problems with contamination. I went to Uno's on the East Side of Madison because this app gave it good reviews. I got nervous when I saw the menu listed their GF options as "gluten sensitive," because in my experience, that means only that the recipes don't include flour. When I brought up the issue with the waiter, I was pleasantly surprised to find him quite knowledgeable about GF accommodations, and the restaurant's menu and kitchen. After being assured they took care to keep GF foods separate from normal foods to avoid contamination, I ordered the GF pepperoni pizza.

When my food was delivered, it was brought by a SEPARATE WAITER, keeping my food entirely apart from the regular pizzas the rest of my party had ordered. The pizza was the best GF pizza I've ever had, and I include Lou Malnati's in that assessment. Most GF crusts are basically big flat breads. Uno's crust was a real thin crust, with a good chew and thicker than a pita. I also tried the roasted brussel sprouts, which were delicious. I will definitely be going back. I look forward to trying their other GF options.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


The gluten free crust is super delicious

Updated 6 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Gluten free pizzas are exceptional and fairly inexpensive!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


I ordered a pizza that was delivered under cooked. I called they replaced it. It was still under cooked. A soggy mess. Very little to no sauce also.

Updated 8 years ago read full review

Overall Rating

Review


Best GF pizza I've had!!! Amazing; will be going back again and again!

Updated 9 years ago read full review

Overall Rating

Review


Several good gluten free options.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Excellent! Good choice of items to choose from. Didn't charge extra for GF choices.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


The gluten free menu was awesome. I had the Uno burger and it was delicious. it even came on a gluten free bun. Staff was very helpful and I will be be dining there more often. I highly recommend the red smashed potatoes. yum.

Updated 11 years ago read full review

Overall Rating

Review


Excellent choices and they do gluten free well

Updated 11 years ago read full review

Reviews of this Chain

Overall Rating

Review


The pizza was safe to eat. I did not get sick… however, it was not cheap. I got takeout and brought it to my hotel. When I started eating, I realized there was no pizza sauce! It was glorified pepperoni cheesy bread! It wasn’t worth driving back to get a new one.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Tried this place for the first time after seeing reviews here and the pizza was prepared safely and tasted great. No issues for us with Celiac. (Also, they will bring your order out to the car if you wish.) Update: Feb2024 - this place has become one of our go to spots. We use the gluten free menu and explain gluten allergy and no issues.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Offers delivery
  • Offers online ordering

Overall Rating

Review


Yummy gf pizza. Both gf crust and cauliflower. Got the cauliflower crust and it was crispy and tasted good.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Celiac

Overall Rating

Review


Armando was awesome, ask for him - called an order in by phone - he said they do use a shared oven for pizza but it’s a separate tray they put it on and the ingredients are kept separate too. He called back just to double check I didn’t also have a problem with cheese. When we picked it up the box was labeled gluten free and he was clearly very aware of gf reiterating how it was prepared. Pizza was great!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


I eat here all the time and have never been glutened from the GF pizza! They also have dairy free cheese.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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