They only had one side open. I’ve eaten there In The past and they had both sides open and the dedicated oven. I was told that the other side is just a backup for the main side.. they are not celiac friendly at all anymore. I think the staff was just lazy and didn’t want to be accommodating very disappointed and will never go back.
Ordered online for celiac and I showed up at the restaurant, only one side open for all pizza making and the manager explained that he would not recommend eating the pizza if I had an allergy. He stated that is it bound to be cross contaminated, so I had already paid on line and I took the pizza for my kids. I ate at the location in New Braunfels and they were great. Maybe if they had both sides open it would have been a different outcome. The positive is that my kids were happy!
I was recently DXd and was super happy to know that Urban Bricks was GF friendly. I had the Cauliflower crust and 3 little piggies toppings and didn't have any troubles. It was actually really good and the guys that were working that day were super helpful and friendly.
Ordered a half white shroom on a gluten free crust and no reaction. The gf crust is vegan. They also offer a cauliflower crust that is gf, but mixed with some cheese so not vegan. To help mitigate cross-contam, they scraped the oven before making mine. Everything is baked in the same oven so your reaction may vary since it’s not totally separate. Overall it was a good pizza. Felt doughy even though it was gf. The white shroom has always been my favorite, even when before going gf.