Vecchia Napoli

We went there for their gluten free pizza. The pizzas were excellent. Service was reasonable for a lunchtime. I didn't check about cross contamination.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Do not go here if you are Coeliac!

They blatantly advertise outside for the world to see that they can do GF pizza and pasta, but they can’t.

Tonight I met my cousin & his girlfriend there. We ordered drinks and looked at the menu. I specifically went there for GF & my cousin booked it because they say that they can cater for GF. This is not only painted on their windows but online too.

I wanted a pizza, but if I was coeliac that was impossible. If I was intolerant then you could take the risk! This is what our waitress told me.

I chose a chicken breast dish that the waitress recommended instead as I “didn’t want to rock the boat” and spoil the evening. There was a choice of 2. Neither was under the pizza or pasta headings.

All the meals arrived. I got a dried breast of chicken with frozen broccoli which was nearly rancid and “roast potatoes” which were mushy inside, not fresh at all.

Called the waitress over. She went off and a “supervisor” came over. When I explained to her she said “but chicken breast is dry, ok the broccoli is frozen, but the potatoes are fresh” (what restaurant planet was she living on?? ) No apologies, nothing. It was obviously all my fault. I ordered a salmon filet salad instead. I did ask for some pasta, but was told that there would be a long wait because they would have to scrub a pan first!!!!

My salad was a no show when my other 3 diners had finished their pizzas and pasta, so I went up to the desk and asked them to cancel the salad. 2 seconds later the supervisor suddenly appeared with it. How long had they cooked a salmon filet for?? I shudder to think.

I didn’t want to eat when my other 3 in my party had already finished their meals. I told her I didn’t want it / didn’t want to eat alone. Eventually she took it away. We wanted to leave, but it took a good 15 minutes for any of us to make eye contact with any of the staff. We finally did and asked for the bill.

Yes, we were charged for the salmon salad which I didn’t eat & we paid.

On the way out I asked the waitress for the details of head office as I knew they had a few restaurants on the island.

She refused to give it to me and kept saying “there is the door”. I asked politely several times only to be told that she would call the police!!!

WTF?

No way. Do not go to this place if you are GF or not for that matter!

I am hoping that Malta has a trading standards department or similar that I can report this to as it’s totally misleading. How can you advertise you can make GF pizza & pasta if you can’t.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Offers delivery

They offer gluten free pizza but don’t prepare it separately, not suitable for celiacs. They do have gluten free pasta and claim it’s safe to eat. The pasta was ok, didn’t have any problems afterwards.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Not safe, Restaurant advertises Gluten and lactose free pizza in windows and table signs. Pizza is cooked in the same ovens with regular pizza. No pans are used and cooked directly on the stove stone.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor