Review of Venti's Cafe and Taphouse

2840 Commercial St SE, Salem, OR 97302

Overall Rating

Review


Have been to the downtown location a couple times with no problems however this one experience and trip to this location has me not wanting to go back. Ordered multiple items off the gluten free menu and the waiter accidentally forgot to sub a gluten free bun on my hamburger. No problem except the girl running the food was rude about the bun issue when I brought up. Our waiter himself had actually apologized greatly. The real kicker though was that we could here all dialogue between the girl and chef. He was less than pleased to make me a whole new burger and we heard him say it will be a while which it was. He was fussy even when he put the plate up on in the service window and gruffly said "here" to the waitress. She brought it those ten feet to our table offered no condiments and my burger was well done not medium rare. And here I am today feeling the effects of cross contamination which I have not gotten at the other location. So I guess go here if you trust the chef and other staff members are having a good day.

Celiac friendly?

No

Updated 8 years ago

Wheat Allergy