VIPS

3 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Beer, Bread/Buns, Burgers, Dessert, Sandwiches
Safety Rating
2 ratings

As rated by the community

Calle de Alcalá
200, 28028 Madrid, Spain

Most Recent Reviews


Celiac

Overall Rating

Review


Menu is marked. A few options. Great salads and yummy gf brownie.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good selection of healthy options
  • Good with other allergies
  • Offers outdoor seating
Updated 1 year ago read full review

Gluten Intolerant

Overall Rating

Review


Staff was not helpful in finding an option for me with gluten and dairy. I asked for a gluten free sandwich without cheese, but she said it wasn’t possible. The waitress pretty much gave up and said that she couldn’t help me. Terrible experience and will not got to any VIPS here in Madrid.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 3 years ago read full review

Overall Rating

Review


Disgraceful. They claim to have a “gluten free” menu and it can be obtained upon request. Instead you get a regular menu with a few gluten free options. Only one staff member spoke English and she didn’t even know what “coke” was. Ordered a coke and got a bottle of water. She seemed to know what gluten free meant, but it had me very nervous after ordering. My husband ordered a regular pizza and I ordered a gluten free chicken dish. About 10 minutes later she returned to tell me they couldn’t do that dish tonight and that they had run out.... So I ordered the gluten-free nachos. Meanwhile my husband’s meal arrived. Awhile later another staff member returned to my table with the “nachos”. On the plate was regular corn chips and a small bowl of melted cheese to dip them in. I thought it was a joke. Some of the staff were sniggering and talking amongst themselves in Spanish whilst looking at us. I was very uncomfortable.We quickly finished, paid (8 Euro) for my CCS and cheese and left. If I could give this zero stars I would. I only hope all other restaurants in this chain are not this bad. The place should not even offer gluten free options if they are going to take the piss. Honestly disgusted and will never eat at one of their restaurants again.

Celiac friendly?

No

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Beer
  • Bread/Buns
  • Burgers
  • Dessert
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Dinner
  • Healthy
  • Kid Friendly
  • Late Night
  • Lunch
  • Outdoor Seating
  • Restaurant

Photos


Gluten-Free at VIPS
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Reviews of this Chain

Celiac

Overall Rating

Review


Some meal are marked as gluten free. Meal are prepared in safty areas.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Tortitas, sandwiches, nachos, brownie

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Menú sin gluten como en todos los vips

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Celiac

Overall Rating

Review


gluten free menue with lots of options

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Good swrvice, safe feeling to eat. Friendly staff😊

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info