Wassup Primo Fish and Chips

So second time I been here for gluten free fish and chips this time round become very in well as I’m 8months pregnant thinking it may use been that rested up than realised the food was gluten contaminated when I talk to the man on the phone about this he continued to explain to me only the hotdog batter was gluten free but the sausage itself is not gluten free. I explained to him how dangerous it is nd how sick I was and keep telling yea but it is gluten free service was great but unfortunately the allergy advice and knowledge is incorrect

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Good gluten free fish and chips but not coeliac friendly. They used to have a separate fryer for the GF but last time (only time I went in to order) I watched them put everything in the same fryer GF and non-GF. Sad.... I did like their chips.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for takeout

I called up this place to ask about gluten free/dairy free options and was literally hung up on mid discussion. It was quite odd. I couldn’t even understand what the person was saying on the other end. Terrible customer service. Strange experience overall.

How much of the menu is available gluten-free?

— Not Much/None

Both online and the gf app says they have a decidated gf fryer. When i rung to place an order the person on the phone informed me they do not. And its cookee in all the same oil as the gf food. Not coelic safe at all

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Has a dedicated fryer for fish, however chips are cooked in the fryer used for gluten fish. Gf fished is placed on the same cooling rack with the gf fish. Gf food definitely contaminated, not coeliac safe.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I was worried being new to gluten free how it would taste but it was rather good!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Decent gluten free fish and chips. Clean and tidy premises and friendly staff.