Review of Zano's

11401 Donner Pass Road, Truckee, CA 96161

Overall Rating

Review


We went here because of the ratings everyone gave them...I had a very bad experience and so my rating is reflective of that. The staff member was nice and accommodating...We ordered our pizza to go and was told it would take 20 minutes...50 minutes later we finally were being told it was ready to go...so I looked in the boxes as usual to double check if they were GF..and one wasn't ...so it had to be remade and we were told 8 minutes...when it was finally done after 10 minutes...no discount was offered for their mistake but I was asked to leave a tip...my reply was hell no..and why the hell did we wait over a hour when you whipped one up in 10 minutes..such bad service!! we waited for over a hour for 2 GF pizzas and now one was ice cold...the pizza itself was gross...not what they claimed them to be at all...Hardly any toppings and the crust is not that great compared to others I have had. I do not recommend this place for their service alone!! Plus the pizza is very subpar

Celiac friendly?

Yes

Updated 6 years ago

Symptomatic Celiac