We went to the one in Osage Beach, MO and had a great experience. I had already called to talk to the Manager to make sure it was safe. You just tell the cashier that it needs to be Gluten free. Our daughter has Celiac so she could still get a kids meal with chicken tenders (non breaded) that they put in dedicated GF deep fryer. They also put the fries in the same dedicated fryer. The kids meals usually come with a Goldfish brand type cookie and they were educated enough to know not to put one in her kiddie bag which was amazing. The cashier tells the cook it all needs to be gluten free, they change gloves and use the dedicated GF fryer for all of her stuff. She loved it and we went back 2 days in a row in our vacation since we knew it was safe! No issues with cross contamination and she didn't get sick.
Talked to the manager about gluten free as I have celiac and she explained they have a separate fryer/area of the kitchen and she personally made my chicken & fries separately than the rest. Great food and I didn't get sick (I get sick from the slightest bit of cross contamination.)
Was so happy when I saw the other review about gluten free chicken strips. They have them with a dedicated fryer for them and the fries. The woman at the counter even made sure they changed gloves in the back. So happy they had them and hope they do again when I come back next year for vacation.
So, I have eaten at Zaxby’s a number of times, and unfortunately get about the same thing every time....BBQ Traditional wings. These are safe as long as you make sure they are fresh (will take about 10-15 minutes), and they use a clean bowl when coating their wings. Fresh wings are cooked in their own fryer; however, if you do not tell them, they will reheat pre-made wings in the same fryers that they do all their breaded foods. I have not yet visited a Zaxby’s that was not accommodating.
This zaxbys is always willing to fry my naked fingers or chicken wings in fresh oil. They are so kind and I will choose them over canes or laynes any day
Only GF food is a Caesar salad without Caesar chicken or toast or 1 type of wings. Basically just got lettuce with a sparse amount of cheese and mayonnaise. Did not get sick but I do not recommend Zaxbys for gluten free eaters.
Literally the only place in Elkin that is gluten free on the app lol. I stopped by and got a grilled chicken caesar salad, no crutons. Talked to the manager and she had no problem with changing gloves before making my food. She actually made my food herself. Everyone was extremely nice. I have Celiac and I didn't get sick.
Very misleading to say gluten free. I have been diagnosed with celiac and it's very difficult if not impossible to find a place that's actually gluten free. if something is cooked on the same surface or in the same oil, pan, or even the same area it can be contaminated and be just as bad. if you read their list it has nothing that is completely gluten free. it was either contaminated at the restaurant or at the factor somewhere. the only thing that's 100 percent gluten free is the side salad
Ask for Allergen List. I ask if fries could be fried separately and the manager made it happen! I had a grilled chicken sandwich without the bun and crinkle fries. My favorite find was that their famous Zax sauce is also gf. Good for a quick, cheap gluten free meal!
I get the House Zalad with grilled chicken and no fried onions and bread with Ranch dressing = no issue. I also poured tongue torch sauce over the chicken. I never tested positive for celiac but get sick off gluten.
Love Zaxby's. The wings, fries and tater chips are wheat free.
Website says fries are GF. Before ordering I double checked with the manager and he said, "That's a misprint on the website. The fries are in the same oils as fried items". Either this store wasn't abiding rules or website is a misprint. ALWAYS ASK!!
Salad, chicken, and fries are all gluten free. Ask for your salad with grilled chicken and without croutons. Staff didn't know anything about gluten free or even what it was. No gluten free menu in store, but has online allergen info.