Review of Zest Bakery

1240 El Camino Real, San Carlos, CA 94070

Overall Rating

Review


I would love to support a local gluten free establishment, but this business needs to get organized. As others have mentioned, their communication is strongly lacking. We came by at 11:49am on a Friday for my sister’s birthday lunch and for me to enjoy gluten free food while visiting, as I have celiac disease. The only sign on the door mentioned extended hours on 12/24, no other signage posted. Both front and back doors were locked and the open signs were not on. A couple hours into the day I found a closure posted on their Instagram, which wasn’t mentioned at their location, on their website, or in their voicemail message. Two other customers came by while we were outside finding another place to go who also didn’t know they would be closed during their posted open hours. Get it together. Not sure how the business maintains income or a customer base with this lackluster organization and hours - it’s one thing to only be open Friday & Saturday, but at least be open for the times you post or be organized about posting planned closures. What a disappointment.

Celiac friendly?

Yes

Updated 4 years ago

Celiac