Solid burger place with a dedicated fryer for French fries. The bun was soft and tasty and the burger excellently prepared. No ill effects, which is a win. Had the signature zinburger with a basket of regular fries. After a day of travel, I was not disappointed. Also has a great atmosphere and while I didn’t have anything to drink but Sprite tonight, it looks like the bar and wine list (plus happy hour specials from 3 to 6) are well appointed.
Not sure about other locations but this one cooks it’s fries in a separate fryer from gluten-based menu items! At lunch today, I ordered a GF burger with GF bun. When it arrived, the bun looked similar to my friends non GF bun. When I asked about it, waiter confirmed it was not GF as intended and they assured me they would make a whole new one with GF bun. They handled the correction fantastically and the burger and fries were delicious when the new one arrived. They even ended up comping the burger which went above and beyond. I will definitely be back.
This place is now closed
— Separate gluten-free menu
Staff is not consistently trained to handle GF food. Some people taking orders do not understand both the procedure for assuring the food is made GF or the importance of this. To most of the staff, mistakenly giving a regular bun is like forgetting to add bacon.
Update: DO NOT EAT HERE IF YOURE CELIAC. Theres no indications on the food when they serve it. My burger came out with NO CHEESE written on the top. Found that kind of odd that GF wasnt written. I asked the person taking the orders if my turkey burger was gluten free.. Her response floored me. She didn't look at anything on my order and said "yes our turkey burgers come gluten free." Sooo the person taking orders doesn't know to ring up the burgers on GF buns!?! My gf and I both opened up our wrappers, she got the seared ahi burger. And guess what?.. We had the same type of bun!
Never again! I have $12 left on a gift card and I'm going to give it away.
Friendly service, but our server offered us one round of drinks and those came out after the salad and burgers. As for the food, top notch. Only tried the turkey burger so far but it was great. Came on an Udi bun with a side of pickles. Fries are pretty good, very close to five guys. Little pricey but you get what you pay for here.
Update.. I have eaten here 4 times now and as nice as the staff can be they make a massive amount of mistakes with each order. This last order was the tipping point...3rd time in a row. Ordered a turkey burger no cheese and pickles. Came with a massive amount of cheese, no tomatoes and the container of pickles had 2 little slices in it.
Great gluten free meal. My daughter had the kids grilled cheese on a gf bun(udi), fries cooked in a dedicated fryer and a vanilla shake mixed in a clean blender. Waiter understood our needs. Great meal, will return.