Zizzi's
2 recent ratings
$$ • Italian Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pasta, Pizza
Safety Rating
2 ratings
As rated by the community
25 Tombland
Norwich NR3 1RF, UK
Most Recent Reviews
Review
They accidentally put meatball on my gf margherita, essentially admitted they knew but was last order of night so didn't want to remake. Was a cross contamination risk with my partners pizza (meatball is gf but obvs handwashing procedure etc failed) that did have meatball deliberately and I got gluten Ed. For delivery it is also marked with a barely sticky sticker that could easily be placed on wrong box or fall off, not as safe as a dedicated gf box
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
Staff were amazing with assisting with modifying the dishes to meet my needs, no grumbles or complaints.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for dinner
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Good vegan options
- Good with other allergies
- Offers delivery
- Offers online ordering
- Offers outdoor seating
Review
Pizza dough was a bit soggy in the middle but the toppings were good. Didn’t get sick from cross contamination. Pizza places always scare me but I had no issues.
Photos
Reviews of this Chain
Review
They don’t like to work so they try to make you order through an app that isn’t user friendly, and even though the place was empty. That said, the gluten free options are more extensive than many chains.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I’ve been to this zizzis multiple times and have never had a reaction and have always been more than satisfied with the food.
You can get dedicated gf menu online but not physically which works for me.
Most of the menu can be made gluten free and is always delicious.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
They were very accommodating, the manager asked me to scan the QR code on the menu which would take me to the designated GF menu. There is a bottle put on your table that said ALLERGY and then the server asks what the allergen is too and it then becomes highlighted on their screen whenever anyone serves the table. My food came out with a gluten free sticker on it. They were very good although the pizza was a bit cold and burnt but I put that down to it being a Saturday night
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Review
Was okay for gluten free but not the best. No dedicated menu and had to read through a very awkward and complicated chart for products with gluten in. Had a pasta dish however pasta was very under done.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Below Average
Review
Excellent food and they really take gluten free very seriously.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
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