Ai Sushi & grill

4 recent ratings
$$$ • Sushi Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Sushi
Safety Rating
3 ratings

As rated by the community

4655 Centennial Blvd
Colorado Springs, CO 80919

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


I had a very negative experience here. The waitress was not aware of gluten free options and when she brought me the gluten free menu it was a laminated notecard with hand written rolls off the regular menu, each with sauce or tempura items removed to make the roll gluten free. I ordered as carefully as I was able to and I still had a reaction after eating here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

Overall Rating

Review


Despite mentioning to multiple people that I needed gluten free, it was forgotten. The Hibachi grill is NOT SAFE due to massive cross contamination and the chef not knowing to use gluten free soy sauce, keep the food separate, and use clean utensils. If you do go, stick to sushi, but watch your receipt as I was charged for real crab in a roll that did not contain any crab. Very disappointing experience.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Horrible service! I was brought out the vegetarian menu instead of the gluten free at first. Once that was figured out I was told there would be an upcharge per roll due to having to use real crab vs imitation which I was fine with. The problem came in when our food came out and all the sushi was plated together, mine and my husband's who's was not gf. I had specifically said it had be kept separate. They just apologized and did nothing about it and still charged me for everything even though I couldn't eat it. Super frustrated especially after seeing some great reviews. There's no way I would ever go back. If you do decide to chance eating here make sure you specifically tell them it needs to be plated separate and keep your fingers crossed they listen.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Gluten-Free Menu
  • Sushi

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Seafood
  • Takeout

Notes


Sushi menu has all the gluten free options highlighted an they have gluten free soy sauce.

Photos


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More Reviews


Overall Rating

Review


My husband is celiac and they thoroughly went throughly the gluten free menu with him and double checked our order before inputting in the P.O.S.

Excellent food, service, everything!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers online ordering
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Had some great sushi staff was nice and celiac safe 100% recommended.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Great GF sushi! Staff is very knowledgable and accommodating. Large selection. I have celiac's and felt great after.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Great for sushi and soup. They may not have other items but I missed real sushi for so long and I'm thrilled to have a place I can go to.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


I eat sushi here all the time. Never gotten sick, not once! And the sushi is good!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Unless you eat sushi, I do not recommend for people with celiac (the sushi is safe though). They marinate the meat ahead of time in soy sauce, so that excludes the bento box options and anything made on the hibachi.

Celiac friendly?

No

Updated 9 years ago read full review

Overall Rating

Review


I would give this place a zero if I could. Took 15 min just to order a drink. No GF menu and when I asked the waitress if they had gluten free options she said "what's gluten?". We left after she walked away and didn't bother to listen to my answer about what gluten was. Very rude staff and def would not feel safe eating there.

Updated 10 years ago read full review

Overall Rating

Updated 10 years ago read full review

Overall Rating

Review


Good sushi place. Has gluten free menu and tamari. Little pricey and is a more "american" sushi place. Decent tho.

Updated 11 years ago read full review

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