Review of Annie's Island Fresh Burgers

We had a very different experience here than the previous positive reviews suggest. While yes there were gluten-free options, not that many, including confusion on our server’s part about whether the fryer is or is not indeed dedicated for gf items. Really, she said no and only changed her mind when I noted that other diners had mentioned they’d been told it IS dedicated. At that point, we weren’t sure whether to trust the food or not.

But completely outside of gluten-free, we just didn’t find the food quality (i.e., the burgers and fries) that good and the service was kind of absent. The fries were incredibly salty and the burger was just okay. In fact, later in the trip, we ended up getting a burger at Ultimate Burger and it was very tasty.

As far as service is concerned, I’m not sure if the server was just not into it, spaced out, irritated that we initially couldn’t find a comfortable seat (I’m sorry but it’s just plain hot and there is just no air conditioning here, like in a lot of Big Island restaurants), or what the issue was, but she was a little dismissive and not very attentive.

The good thing is it’s not right in Kona town and a bit south on 11 and parking wasn’t that hard but that’s about it. I know we would definitely not return.