Not safe. Tried to order takeout from their First/Capitol Hill location and was told they cannot make their pho GF. This is horrible given they directly advertise on their menu “everything on our menu is gluten free unless it displays this icon”, of which the Pho we were trying to order did not.
Our waiter claimed chinese doughnuts were fried in same fryer as everything else, contrary to other reviews. He also claimed the congee had gluten (it was marked gluten free on the menu) and seemed dubious about the kitchen preparing Pho gluten free (ultimatly they did). He also suggested that we not worry about cross contamination because "other people with celiac didn't have a problem." Dont know if just a new uneducated server, but enough red flags we likely won't return. Food was tasty but not significantly better than our local, much cheaper Pho place.
The food is yummy. But you need to walk the staff through the fact you have celiac disease and what that means. I think this is part and parcel of having celiacs. I have eaten here numerous times and been grand. My go to phrase is 'I have celiac disease, is it safe for me to eat here' You are responsible for your health and well being, not the restaurant. If it doesn't feel right try something else.
Changing my review because upon coming here a second time I had a terrible experience. They brought out fried egg rolls with my food even after my whole spiel about my celiac disease. Then they took it way, took the egg rolls off the plate and brought back the same plate (which was unfortunately unsafe for me) my boyfriend and I asked them if they did that and of course they denied it. They are not educated on celiac here and obviously don’t care. If you have celiac stay away.