Asked for the GF bun and served me the a non GF bun. Good thing I asked before I ate it. Brought it back out and asked if they remade it; they reassured me they did. ( Felt that was strange since we had to wait 30 minutes for the first burger to come out while the replacement was brought back in about 5 minutes.) I think because I ended up being really sick during the meal I didn't get a new burger....
they are omg so slow... apparently it takes 20 minutes to cook a hamburger patty. when they ignored my instructions about no onions and had to take it back and fix it I reminded the manager that the cook staff needs to change their gloves before touching my food, to make sure there was no gluten contamination.... he said "what's gluten?"
They have good GF hamburger buns. My 4 yr old thinks she got glutened there though. Hard to know for sure. They said they wiped the pan down and didn't use the seasoning.
Double check your order. I ordered a burger and a side salad. Salad came with croutons. I sent the salad back. Just check to make sure you don't get something with gluten. The wait staff did know that my request was serious and took off the charge for the salad. But it wasn't a seamless experience.
IF YOU ARE CELIAC, THIS IS NOT THE PLACE FOR YOU. If you’re just trying to limit gluten in your diet because you have a little sensitivity, perhaps it’s OK. My daughter is 14, she was just diagnosed with Celiac, her endoscopy to confirm is Tuesday. Their menu states that none of their kitchen staff or wait staff have been trained on Celiac. It is apparent that they know nothing about cross-contamination. My daughter has only been off of gluten for five days, but by the time we got into our car, she had a severe stomach ache. It’s OK for us, her endoscopy isn’t until Tuesday, but if you’ve already been diagnosed, had your endoscopy, go elsewhere if you are Celiac. I prefer it to Red Robin, right down the street, because they offer grass fed burgers, I don’t like the ethics of factory farming, and healthwise, I don’t like ingesting the stress hormones from factory farmed beef, but unfortunately, we won’t be back.
Celiac and loving it here. Their GF buns are wonderful. The staff is pretty knowledgeable on allergens. Their tator tors are also GF and the best I have ever had!
Has a gluten sensitive menu. The burgers are DELICIOUS!!! I haven't had a reaction here yet.
My family loves this place. The burgers are truly fabulous and the gf bun actually has the taste and texture of a regular bun. The first time I went in I got takeout (we have eaten in the restaurant since) - and I explained I am a celiac and they went through the menu with me to help me order. They do not have a dedicated fryer and will quickly warn you to substitute the fries with either potato chips or fruit, however they do have a separate frying pan to cook gluten free burgers in to avoid cross contamination. I have never been even remotely glutened here.
Eaten her multiple times. The staff is knowledgeable and is helpful choosing items. They are great to let you know cross contaminated items and true GF items. GF buns. My son likes them. I usually get a salad with the burger or chicken on top. Always a great salad and good place to eat.
**FRIES ARE NOT GLUTEN FREE** My lowish star ranking is somewhat of a reflection on the reviews I read here prior to going to this restaurant, rather than the restaurant itself. With such high rankings here, I expected a lot, but what I experienced didn't live up to the rankings on this site. My burger on a gluten free bun was good, but nothing to write home about. I thought it was a bit pricey for what I got. I'd read a recent review here that said that the fries were safe, so I trusted that information. We went out of our way to go to this place, just to get there and find out that their fries are in no way gluten free. I like burgers, but burgers without fries aren't much of a treat, and I wouldn't have gone out of my way if I'd known that I couldn't have the fries. Going on 11 years with having celiac disease, I seek out restaurants that have gluten free fried food, because frying at home is messy and kind of a pain, so having fried food at restaurants is a huge (and rare) treat. So when I was traveling to Charlotte, I wanted to go to places where I could get fried foods. I did not get sick at Bad Daddy's, and my food was fine, but I found myself wishing we'd gone back to Burton's instead, where I could have gotten gluten free fries.
The manager brought out the custard mix so that I could check the ingredients. They were very thorough and thoughtful. The food wasn’t bad but it wasn’t great. If you’re in the area it is certainly better than Teds nearby.
They have a GF menu and the staff was knowledgeable about both gluten allergies and Celiac Disease. I ordered a cheeseburger with the GF bun and a few toppings and it was delicious! We will be going back again soon.
Celiac Daughter: Very helpful staff. They made sure my daughter’s plate stayed without cross contact. We don’t live near her so we asked the staff where they got their buns from, as my daughter really liked them. They not only told us the company but the distributor. They had a huge variety of salad toppings to make your own salad and a gluten-free menu.
We’ve been road tripping and it was hard to find celiac friendly things. I was super hungry after living on luna bars for two days. We ordered two burgers ($30). I asked for medium well and said I didn’t want any pink. Both burgers were not even cooked enough to eat. But I was starving so I took the patty, which fell into three pieces and microwaved it. The bun was not good either. It was slimy. Not on the inside from the raw meet, but the outside. My daughter couldn’t muscle through hers so I had to find something else for her to eat. My stomach hurts, but it could just be the grease.
Went right after they opened and haven't been back. Experience was embarrassing and my friends felt bad for choosing this place after my food finally got to the table. Really don't understand why this place is so popular.
Good flavor and happy to have a burger. I opted for a lettuce wrap as I can’t stand Udi’s buns, though they offer them for $1 extra. No dedicated fryer so no fries, but you get a bag of boulder canyon chips on the side. Usually I love lettuce wraps but they put so little lettuce on it that it fell apart half way through. Needs better execution to warrant the high prices. They seem to go out of their way to add gluten to some things... for example their deviled eggs are fried which makes them unsafe, when they could’ve simply not fried them.
Bad Daddy’s does offer a gf bun but I am not a huge fan of gf bread so I did it as a lettuce wrap. The only reason they are not getting 5 stars is the lettuce wrap is not actually a wrap. It lettuce use more as a bun but is much smaller than your burger, so it hard to eat it that way if you have a lot of toppings. I ended up cutting my burger and toppings up and eating it like a burger bowl, which is what I’ll do next time and skip the lettuce wrap. Everything was very good. I had the bison burger and it was great. The side of fruit was very good too. Staff seems knowledgeable.
We eat here weekly. I love creating my own salad using their top quality, always fresh ingredients. I top my salad with a grassfed beef burger and oil and vinegar as my dressing. They have excellent burgers with gluten free buns also. I ask for my bun on the side so it doesn't get soggy, since I eat my burger medium rare.
We go to Bad Daddy's weekly. I love creating my own salad with their fresh, top quality ingredients. I always add a grassfed beef burger to my salad. Best tasting, best quality salad anywhere, bar none! They also have great burgers with gluten free buns (Ask for the bun on the side if you like your burger medium rare, like I do, so it won't get soggy).
Originally ordered a create your own salad with balsamic vinaigrette. My gut told me to make sure the dressing was GF -- turns out it isn't, which I thought was weird. Our waiter double checked which dressings were. Ended up getting the lemon oregano one, turns out it has cheese in it for some reason. Definitely wasn't happy about that. They don't have a dedicated fryer. I'll probably go with a burger next time
Had the best blue BBQ burger there on a very tasty gluten free bun. The burger was amazing! The server, Jessica, was very knowledgeable and even did a search to ensure everything was indeed gluten free. Will definitely go again. Thank you for being celiac friendly!
This usurped Crave as my favorite burger in town. They have a decent GF bun or a lettuce wrap option; both are good and I liked their black bean patty as well. The GF menu had some options that were not on the main one, so it may need to be updated. The staff had only cursory gluten knowledge. Delicious toppings.
Disappointed! With a GF menu and GF buns you would think they would have a dedicated fryer but NO. Side dish to go with sandwiches is a bag of chips! I had the make your own grilled chicken sandwich, the GF bun was smashed and the chicken was not good. Too many other places to choose from in the area that are much better. Even the fast food places.
Horrible gf menu. Only three of their sauces are gf and one salad dressing. They do have a gf bun option, but French fries are fried with gluten items so they serve potato chips. Not worth it.
Ordered off the gf menu and received chips that weren't gf and a sauce for the Tuna burger that also wasn't gf. Didn't find out that chips weren't gf until I started having a reaction. The sides on the gf menu offered chips and fruit salad so didn't realize when they arrived that they weren't the ones I was able to eat. They did comp my meal after we talked to them. Gf bread was good but the tuna burger wasn't spectacular. Ate here before and had a salad and it was good and had no reaction. Extra star because manager then came out and gave me comp card for another meal to try them again sometime.
it was over priced with very poor service I asked for a gluten free menu but was never received the bun was very gritty and fell apart almost immediately Trinity our waitress was rude ordered a cheeseburger and was charged extra for the cheese. my family and I will not be coming back
Made my own burger option with GF bun. Also has HG chili option was perfect! Decent GF MENU and options.
I ❤❤❤to eat here! I have Celiac Disease, allergic to dairy, and white potatoes. I've never got sick from cross contamination! Very knowledgeable staff! Very friendly staff that don't show a disguise when you tell them your eating needs!
Awesome place for gluten-free people. Very conscious about the importance of being gluten-free. Uses separate cook space and pots/pans to reduce cross contamination issues. Cooked missed the gf on my order, manager caught it and made them remake both mine and my partner's meals to ensure safety and freshness.