Balade

2 ratings
$$ • Lebanese Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
2 ratings

As rated by the community

208 1st Ave.
New York, NY 10009

Most Recent Reviews


Celiac

Overall Rating

Review


I had a great experience here. I was nervous after reading the only other review, so I called the restaurant before going. The manager went over the entire menu with me to let me know what I could or couldn’t eat. We were a group of 10 and ordered the off pre fix menu. My waiter couldn’t have been more helpful. Every time a new course of food would arrive at the table he would advise if I couldn’t have something or make adjustments so I could. For the Kababs, the tray near me did not have the pita bread. My salad had no pita chips and they hand cut and fried my French fries in a separate frier from everyone else. Everything was absolutely delicious, the staff was knowledgeable and helpful, and we had a wonderful night with no cross contamination side effects.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Overall Rating

Review


I came here for a friend's birthday because she looked for a place that had gluten free options. These guys came up because of their OpenTable listing.They are the complete opposite of gluten free friendly. I explained celiac disease to the waitress, noted that fries cooked in the same fryer were not okay, and told her that I was happy to eat whatever they could serve me, I was happy to be flexible because I know that accommodating celiac disease can be a challenge. I was assured that my order would be fine after she checked with the kitchen staff.My first entree came out with vermicelli, a type of wheat pasta, in the rice. I asked what it was and was informed that it was vermicelli and, after checking, the waitress said that it was not actually gluten free. She was very apologetic and took a new order. The new order was a salad with fish and I poked around it a bit, not trusting the kitchen anymore, and didn't immediately see any cause for concern. About five minutes later, after I'd eaten some of the salad, I discovered a pita chip in the salad. The waitress was extremely apologetic. The kitchen staff was either incompetent or was deliberately messing with me because they think celiac is fake.While everyone I spoke to was apologetic (they did not charge me for the meal and they comped a bottle of wine to the table and sent out free desserts), I am now at home, sick, and my friend feels guilty for choosing the wrong restaurant on her birthday (even though this is in NO way her fault).I would NOT recommend that any celiac eat here. Your food is not only not safe, but the kitchen staff may think it's funny to put gluten on your food.

Celiac friendly?

No

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Dinner
  • Late Night
  • Restaurant

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