Review of Beertown Public House

2050 Appleby Line Unit K, Burlington, ON L7L 6M6, Canada

Overall Rating

Review


I recently visited this location with my dad and a couple friends I was so excited as I had such a wonderful experience in Waterloo. ( to which this restaurant told me Waterloo lied about dedicated fryer)

I arrived ready to order some fried food but was shut down when they said we do not have a gf dedicated fryer. I said oh ok that sucks. Are your nachos fried waitress responded yes. So I said nothing on this menu is gluten free. She said no it’s gluten friendly ( which doesn’t help someone with celiac so who is your target audience I asked) she explained she has never seen anyone keel over from eating gf food in a non dedicated fryer. Clearly she doesn’t understand.

Moving on I decide to order the gluten free Caesar salad with chicken. I asked about the croutons she said they are gf but they are cooked in the fryer as well……

Ok one more attempt at this order the kale salad with chicken very reluctantly but to my satisfaction it was fantastic I loved it. As I got to the last ten bites I found a large piece of plastic in my salad. It stopped me in my tracks how does this happen. I called the waitress over she immediately said she is not gonna deal with it she will get manager.

He came took my food away said wow not a nice way to get to the end of your meal. He did not offer to replace my unfinished salad, didn’t offer me another option dessert. Nothing. Just came back and said he talked to the kitchen shook them a bit and then said accidents happen but we will remove salad from your bill. Not my meal ( 4 dollar pop, drink) just the salad to which I HADNT EVEN FINISHED!!!!!!

Will not be going back to this place ver again. lol

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Updated 3 months ago

Symptomatic Celiac