66% of 3 votes say it's Celiac friendly

475 Winter Street, Waltham MA 02451 Directions

Top Reviews


Celiac

Overall Rating

Review


They redid their menu and have a gf menu now! I got a pizza with cauliflower crust. I asked them to make in a separate pan as well and they were very accommodating. Did not get sick and I am very sensitive!

Updated 2 years ago read full review

Overall Rating

Review


They do have a real GF menu, and offer a GF dessert! However, the GF menu is very limited, do NOT expect to eat pizza or pasta here. My Cobb salad was fabulous.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Menu says not celiac friendly. They are very open about this fact. (I haven't dined here, so the rating was just to post the celiac ranking.)

Celiac friendly?

No

Updated 5 years ago read full review

Gluten Free Features

  • Dessert
  • Gluten Free Menu

Categories

  • Italian
  • Late Night
  • Restaurant

Photos


Add a photo

More Reviews


Celiac

Overall Rating

Review


Few options on the menu, but they do their best to be accommodating.

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


They have removed most of their gluten free items from their menu. They still have gluten free pizza which is fairly good.

Celiac friendly?

Yes

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


I can’t say for sure but I’m going to guess that the general lack of cleanliness says a lot about how well cross contamination is probably handled.

The only gf options on the lunch menu were soup and pizza. I didn’t feel safe with the pizza and the soup wasn’t anything that I liked. I decided my best option was to just get a drink and eat when I got home (which I have no problem doing). The waitress was well aware that I was not eating because I needed a safe gf meal and yet when she brought the rolls for the rest of my party she brought me a plate for a roll too, “just in case you wanted to have a little” is what I was told. I’m glad I went with my gut and didn’t order any food.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Overall Rating

Review


Few Gf options.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Not celiac

Overall Rating

Review


Although I presume the stuff marked gluten free is ok (try at your own risk), getting a gluten free dairy free meal took four tries and two hours. The staff is NOT well trained!

Celiac friendly?

No

Celiac

Overall Rating

Review


Cauliflower pizza crust! Food was delicious

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Staff was very nice but told me they only offer things for gluten sensitivity. I have celiacs and had the shrimp risotto and seem to be okay. But there are not many options. Nothing is guaranteed since it is a shared kitchen. Would not recommend for those with celiacs.

Overall Rating

Review


Excellent gluten free pizza crust.

Overall Rating

Review


Gluten free menu. Some staff are more knowledgeable than others.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


I would not recommend an intolerance to gluten or a person with celiac to go here. The food never fails to get us sick even if you call ahead and specify that you have an allergy/ask to take special precautions.

Celiac friendly?

No

Celiac

Overall Rating

Review


Pizza is delicious. Cauliflower crust is 100 percent safe!

Celiac friendly?

Yes

Overall Rating

Review


I won’t recommend them to any celiacs , not safe! And they’d don’t try to improve either, so with me and any people’s I know w/ celiac is a big NO. Not paying to get sick!

Celiac friendly?

No

Celiac

Overall Rating

Review


Not the best place to go for someone who is Celiac.

Celiac friendly?

No

Overall Rating

Review


They have a 'gluten sensitive' cauliflower crust pizza that is pretty good. I was a bit worried with the phasing but it did not cause any reactions.

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


I react to a lot of gluten free crusts, I have MCAS so I’m not celiac but I also can’t have tons of foods. I get the gluten free vegetable pizza without eggplant or olives a few times a week, it tastes amazing and I have no issues with it at all

Celiac

Overall Rating

Review


Limited GF options . Not safe . Flour all over the place. Not a good idea for Celiacs

Not celiac

Overall Rating

Review


Bertucci’s has been one of my favorite local restaurants and I’m satisfied with their gluten free options. After going GF I was worried I couldn’t eat there anymore but I’ve now tried two GF pasta dishes and their GF pizza and I will be back for more! I have not gotten sick yet and while I do not have Celiac, I am highly sensitive. Some previous reviews mention their lack of gluten free options - it sounds like they have made some real improvements over the years and should be given a shot. My only request is for them to come up with a gluten free version of their amazing dinner rolls! If there’s one thing I miss, it’s a basket of those rolls.

Celiac

Overall Rating

Review


Thwre were only a few gluten-free things on the menu

Not celiac

Overall Rating

Review


There are gluten free options on the menu but I’m not sure safe they are. I was sick after eating the gf pizza.

Not celiac

Overall Rating

Review


They now have more gluten sensitive menu options including cauliflower crust and breadsticks which are really good. I’m not sure if it’s celiac friendly but I would guess not.

Celiac

Overall Rating

Review


the gluten free pizza was very good and safe. it was soft and worth it

Celiac

Overall Rating

Review


If you require gluten free, avoid this place.

Celiac

Overall Rating

Review


Bertucci's has a "gluten sensitive" menu. I called ahead to ask what precautions they take for cooking pizza and the person I spoke with said that the chefs use frozen cauliflower crust and cook it on a clean sheet in the oven. They also use different utensils to dole out the sauce and cut the pizza. However, my actual waitress said the food is better for people who are sensitive and not celiac. I ate the pizza anyway and seemed to be fine, but I'm also not particularly sensitive to cross-contact. I would recommend calling ahead and asking your waiter/waitress lots of questions.

Celiac

Overall Rating

Review


I got a prosciutto pizza and it was delicious! I’m celiac and had no problems and 100% would love to have again

Celiac friendly?

Yes

Overall Rating

Review


Offer gluten free cauliflower crust that’s good but a little on the crunchy side. Don’t offer any gf pasta but have gluten free options besides pizza like risotto.

Overall Rating

Review


Best GF pizza I have found. We order here weekly. They use a cauliflower crust which is amazing!! Not the cardboard kind :) It is cooked in the same oven. I am fairly sensitive and have never had a problem.

Not celiac

Overall Rating

Review


Gluten free menu is larger than before, I had a chicken entree that was good, but they also have cauliflower based pizza and flatbread that I didn’t try

Not celiac

Overall Rating

Review


Great cauliflower pizza crust and wish they have gluten free pasta and rolls

Celiac

Overall Rating

Review


I was a regular, then stopped going there after getting sick several times. Unless they’ve improved protocol, I’m not going back.

Celiac friendly?

No

Celiac

Overall Rating

Review


No GF options. They used to be my favorite restaurant (back in the good old days before gluten was my enemy - and before they changed their roll recipe to the garbage it is now). Sadly they suck now. Go somewhere else :(

Celiac

Overall Rating

Review


Bertucci makes no effort to offer gluten free options that align with their regular menu. No breads or pizza choices. Celiac should avoid

Celiac friendly?

Yes

Overall Rating

Review


Had a wonderful experience there a few months ago where the manager took care of me and everything as I would write a review for my blog. HOWEVER, after trying to order from there again, I was horrified to learn that they had no idea what the GF options were and were shocked when I asked for the cauliflower crust. Needless to say, I will not be going back there again and I am extremely disappointed

Celiac friendly?

No

Overall Rating

Review


The new cauliflower gluten free pizza crust is delicious!!! Small size is good for kids.

Not celiac

Overall Rating

Review


They have a gluten sensitive menu but I have yet to be able to eat here without feeling sick unless I get just a plain house salad. Even then I still don’t feel great. I recommend you avoid.

Celiac friendly?

No

Overall Rating

Review


Recently expanded their menu to now included GF cauliflower crust pizza. It’s pretty good. Well rounded Gf menu for a chain. There are plenty of salad options, a soup daily and multiple entrees. If I had to choose, I’d take Carraba’s (or any non-chain) over here any day, but if this is close it’s certainly doable.

Overall Rating

Review


Ordered the gluten free pizza. When I picked it up it was a wheat crust. They said they would remake it. I watched the pizza cook use tongs and pull the topping off the wheat crust and drop it on the gluten free crust. Had I not watched the I would have been glutened. Will not eat here again.

Celiac friendly?

No

Celiac

Overall Rating

Review


Closed no longer opened closed

Celiac

Overall Rating

Review


Staff was very knowledgeable about celiac and a wide range of options. The cauliflower brick over GF pizza was amazing fo my celiac son! Highly recommend!!

Celiac

Overall Rating

Review


The location in Amherst was very good. They have a small menu with some good options : Chicken. Steak. Salmon. Eggplant. And a new cauliflower crust pizza that was very good ! The best part was dessert !!! Flourless chocolate cake !!

Not celiac

Overall Rating

Review


They are a disaster! We preferred online off the GF menu and arrived 40 minutes later when our order was supposed to be ready only to find out that they “didn’t have the ingredients to make GF pizza.” What’s the point of having a GF pizza menu if you aren’t going to make the GF dough. They didn’t even call to let us know they couldn’t make half of our order. They charged us upon pick up and then had to reverse all the charges bc they didn’t even know what they had made. Won’t go back again

Celiac friendly?

No

Celiac

Overall Rating

Review


They have a gluten free menu. I'm NCGS and was very concerned when some of the items had the words "gluten sensitive" next to them. However I had a cauliflower pizza which was delicious and the cloudless chocolate cake that was like fudge.

Celiac

Overall Rating

Review


There are very few options here and people aren’t super knowledgeable. Not the greatest.

Celiac friendly?

No

Celiac

Overall Rating

Review


I had their cauliflower pizza crust and it was delicious!

Celiac

Overall Rating

Review


I ordered the chicken Marsala. It was good half way through finishing my plate I found a piece of pasta on it. I told them I needed gluten free when I ordered. The manager himself made me a new plate and took it off the bill. Just make sure to stress. Gluten free. We we notified a waitress that wasn’t ours and there were no questions asked she went yeah that’s not right and got her manger.

Celiac

Overall Rating

Review


I am a vegetarian and have other allergies and the only option was a salad that wasn’t even that good. I don’t think I’m ever going back

Celiac

Overall Rating

Review


Not many options on the gluten sensitive menu. Definitely miss the Bertucci's experience. Literally was my favorite restaurant.

Celiac

Overall Rating

Review


Gluten free menu is kind of a joke. It’s about 5 items and it’s only the items they have on their regular menu that they can remove the gluten items from. No gluten free substitute to take its place. Mostly salads!

Celiac

Overall Rating

Review


I ate half my eggplant dish, started to feel sick... and found a piece of pasta. Do not eat here if you need your meal to be gf safe, the menu says for gluten sensitive, but I wouldn't even rate it safe for that-if I could give them a zero, I would.

Celiac friendly?

No

Overall Rating

Review


Horrible. Said on the phone they took Celiac seriously but when we got there they seemed surprised that we wanted GF. Limited options. My son is 11 and they were offering salmon as one of the only options. Pizza and pasta are their selling points. Didn't offer either and did little to accommodate. We had to stay for a variety of reasons. My son and I did not eat. Went to chipotle instead. Ugh. (Though we love chipotle).

Celiac friendly?

No

More Info