Review of Big Smoke Taphouse & Kitchen

Terminal 2, Inner Ring E, Longford, Hounslow TW6 1EW, UK

Overall Rating

Review


Excellent experience. Before seating our party of 8 the hostess asked if there were any allergies. Once I was identified the waitress was notified and provided me with a allergen list. Waitress also asked my level of tolerance to ensure to inform the chef Additionally instead of ordering my food via the QR code she personally took my order to ensure my meal was prepared properly. After talking with the chef the waitress came back to inform me that my food would be prepared in a separate location on the kitchen. When my food arrived it was “flagged” with signs indicating it was gluten free meal. I was told this was to ensure whoever handled my plates were aware of the gluten restrictions. Food was properly cooked to order and delicious. I highly recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago

Celiac