Big Wheel Burger

5 recent ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers, Fries
Safety Rating
3 ratings

As rated by the community

601 Bruce Ave
Nanaimo, BC V9R 3Y6, Canada
Collections
In 1 Public Collection

Most Recent Reviews


Overall Rating

Review


Burger house; GF bun and a dedicated fryer make for a very happy family pit-stop.. They mark Celiac on your order and food comes out stickered on a seperate tray.

Insider Tip: child’s meal comes with a cookie, ask in person to omit cookie and up size fries to regular size - milkshake only $4 with kids meal

Updated 2 weeks ago read full review

Overall Rating

Review


My Celiac daughter has eaten there 4 times and they did a great job with Celiac protocols. She ate both the Nanaimo and Victoria locations. They have a dedicated fryer, gf buns, and even identify gf burgers with a gf sticker. They type allergy and celiac on your bill when you order. When they give you your food they say “ Here is your celiac safe burger!” Highly recommend!!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Overall Rating

Review


Has gf bun option. Dedicated fryer. Two vegan burger options.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Burgers
  • Fries

Categories

  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Photos


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More Reviews


Symptomatic Celiac

Overall Rating

Review


Great burgers, great fries! Dedicated fryer. Can even have the poutine! Great celiac protocols. Never been sick and eat here often!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Fantastic food made with care. Knowledgable staff, willing to modify or substitute ingredients to ensure GF

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Offers online ordering
Updated 2 years ago read full review

Celiac

Overall Rating

Review


They seem to be on top of things. They have gluten free fries and chicken strips. Gluten free buns and lettuce wraps. Pretty tasty.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
  • Good with other allergies
Updated 2 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


My favourite poutine! Eaten many MANY times and never been sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Burger house; GF bun and a dedicated fryer make for a very happy family pit-stop.. They mark Celiac on your order and food comes out stickered on a seperate tray.

Insider Tip: child’s meal comes with a cookie, ask in person to omit cookie and up size fries to regular size - milkshake only $4 with kids meal

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I’ve always had great experiences with Big Wheel. They take great care to train their employees about cross contact and have a separate area for prepping gluten free meals. This was the first place I went to after diagnosis and after six months of not eating in restaurants. The employee working was super knowledgeable and explained all the steps they take in great detail. Also love that they buy local as much as possible and give back to the community.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I have always loved Big Wheel as they are one of the only places in Victoria to offer a gluten free crispy chicken burger. It's very disappointing to now see that they are removing the chicken burger from being gluten free. Their regular burgers and okay but not that special, and their fries are good, but it's too bad they are no longer going to offer the chicken one gluten free. I understand the decision for financial reasons but it is very disappointing for the celiac community here

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Disappointed to learn of their change of heart regarding offering gf chicken burgers- new chicken burger will be breaded in gluten. Still will have other gf offerings and a dedicated fryer but still disappointing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

More Info