Bill's

2 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns
Safety Rating
2 ratings

As rated by the community

1-3 Hill Rise
Richmond TW10 6UQ, UK

Most Recent Reviews


Overall Rating

Review


Bill's has multiple locations around the UK. Make sure to ask for the GF menu. It is pretty extensive. The GF sourdough bread tastes the closest to regular bread that we've found yet. The staff is also very attentive once they learn that there are GF guests.

Blueberry pancakes were light and fluffy. Eggs Florentine was delicious. Highly recommend for anyone with dietary restrictions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Overall Rating

Review


I have celiac disease so I have to eat gluten free. They have a gluten free menu to view. I had the burger with a gluten free bun and the fries. It came out separately and was marked gluten free too.

My daughter had a burger (with gluten) and loved it. My husband had the pancakes and said they were delicious and looked very fluffy. My MIL had a salad that she said was really good but had a spicy kick to it she wasn’t expecting.

The restrooms downstairs have 3 women’s stalls which was nice but if you have someone in a wheelchair I’m not sure if they have a restroom option for them.

All in all a good food experience.

The interior is nicely decorated and very open. The staff is attentive.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for breakfast/brunch
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good selection of healthy options
  • Good with other allergies
  • Offers outdoor seating
Updated 10 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Breakfast
  • Brunch
  • Dinner
  • Dog Friendly
  • Healthy
  • Kid Friendly
  • Late Night
  • Lunch
  • Outdoor Seating
  • Restaurant
  • Vegetarian Friendly

Photos


Gluten free menu
Full menu
Glutrn free burger and fries marked for allergy
Add a photo View all photos

Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


Has a separate, large gluten free menu. Staff asked about allergies as soon as we walked in. Food was marked with “allergy” flags. I had the chicken shawarma plate which came with gf pita and then I ordered a side of gf fries as well. I was very pleased with it overall!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast
  • Good for brunch
  • Good for dinner
  • Good for lunch
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers outdoor seating
Gluten Sensitive

Overall Rating

Review


I feel like a gluten eater here! Ordered an eggs Benedict on sourdough 🤭

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


Gluten free menu, separate cooking areas. Good awareness of cross contamination as a problem. Does get busy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Told staff I was Coeliac. Straight away I was given a blue menu (My wife and kids was yellow). Everything on my menu was gluten free, including drinks on the back. Great choice of mains, starters and deserts. Food was delicious. I had the chicken Shawarma with Gluten free flat breads and a side of Haloumi fries with a honey and chilli dip. Delicious. Staff really knowledgeable, food Delicious and a great choice. One of the best dining experiences I've had since been diagnosed coeliac. 5 out of 5!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Brilliant experience here recently. Gluten free menu, knowledgable staff and delicious food 😀

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info