Service and understanding of GF has gone WAAAAY downhill at the Hays, KS location. Meal came our 3 separate times wirh toast. GF/allergy/no bread/change gloves stated and restated multiple times. I know the staff was exasperated as it was clearly displayed with each interaction. Always try to go during non busy times so as to put the staff out as little as possible, but that doesn't seem to matter anymore. Sad because this used to be one of our few go-to places when in Hays. :(
We stopped at Billy Sims while driving through Kansas. The staff were knowledgeable about what was gluten free and asked if it was an allergy then immediately offered to change gloves. The food was delicious! We got a turkey and pulled pork along with Cole slaw and baked beans. It was excellent l!
When I told them I have celiacs they immediately changed gloves and told me what I could and couldn’t have. All meats and sauces are gf. All sides except the green beans and Mac n cheese. Obviously no bread. I had the turkey, baked beans and corn on the cob. All was delicious! Best meal in Hays by far!
They have delicious ribs and pulled pork. Their brisket is also really good, and they have chicken and turkey. My family has gone there a couple times now and I have had no issues with my stomach after. I get the corn as a side and last time it was good, but this time it tasted like frozen corn which is not my favorite.
As a Celiac, I miss eating meat-heavy meals at restaurants, due to the fact so many restaurants put gluten-containing marinades, seasonings and sauces on their foods.
This past weekend, I was in Oklahoma and stopped by Billy Sims BBQ with my family. This is an order-at-the-counter place with self-serve drinks. I told the guy who took my order that I am celiac and he instinctively grabbed a piece of bread to put in the toaster, caught himself and asked me if I wanted him to change gloves. He and the manager told me that their potato salad, their meats and their sauces are gluten-free!
Aside from their $5.99 sandwich and drink deal which is an amazing value but not gluten-free (my husband ordered it for himself) we got a few items to share with family.
For $21.99 we got a 3 meat plate which came with 2 sides, pickles, peppers, onions and a slice of bread (obviously I didn't get bread.) I chose the polish sausage, sliced brisket and pulled pork along with double potato salad.
My other family members ordered the $12.99 smothered baked potato (jacket potato) that comes with butter, sour cream, cheese, chives, meat, sauce. They wanted to split it so the potato pictured is only half of the potato! It's huge!
This is a casual restaurant chain owned by a former local footballer, and there are locations in Oklahoma, Kansas, Missouri, Iowa, Wisconsin and Michigan in the USA.
While the brisket was a tad dry for my tastes, I enjoyed all the sauces, the other meats and sides. The service was great and the price was a fantastic value.
Visited: April 2024